Service & Software
Global Voice of the Customer (VoC) Software Market Research Report 2024
- May 25, 24
- ID: 264008
- Pages: 97
- Figures: 187
- Views: 6
Collecting and assessing your customers’ collective preferences and expectations surrounding your industry as well as your business in particular is what VoC is all about. It is a research methodology that can be bolstered by purpose-built programs and processes to derive greater benefit from feedback. These same tools, however, come in multiple forms and serve a growing variety of specific functions.
The global Voice of the Customer (VoC) Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Voice of the Customer (VoC) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Voice of the Customer (VoC) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Voice of the Customer (VoC) Software in SMEs is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Voice of the Customer (VoC) Software include Qualtrics (SAP), Confirmit, Medallia, Ignite Technologies, Clarabridge, InMoment, Wootric, NICE and Verint ForeSee, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Voice of the Customer (VoC) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice of the Customer (VoC) Software.
Report Scope
The Voice of the Customer (VoC) Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Voice of the Customer (VoC) Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Voice of the Customer (VoC) Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Qualtrics (SAP)
Confirmit
Medallia
Ignite Technologies
Clarabridge
InMoment
Wootric
NICE
Verint ForeSee
MaritzCX
GetFeedback（SurveyMonkey）
SurveySparrow
Qualaroo
QuestionPro
Synopticom
Segment by Type
On-premise
Cloud Based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice of the Customer (VoC) Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
The global Voice of the Customer (VoC) Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Voice of the Customer (VoC) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Voice of the Customer (VoC) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Voice of the Customer (VoC) Software in SMEs is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Voice of the Customer (VoC) Software include Qualtrics (SAP), Confirmit, Medallia, Ignite Technologies, Clarabridge, InMoment, Wootric, NICE and Verint ForeSee, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Voice of the Customer (VoC) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice of the Customer (VoC) Software.
Report Scope
The Voice of the Customer (VoC) Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Voice of the Customer (VoC) Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Voice of the Customer (VoC) Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Qualtrics (SAP)
Confirmit
Medallia
Ignite Technologies
Clarabridge
InMoment
Wootric
NICE
Verint ForeSee
MaritzCX
GetFeedback（SurveyMonkey）
SurveySparrow
Qualaroo
QuestionPro
Synopticom
Segment by Type
On-premise
Cloud Based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice of the Customer (VoC) Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Voice of the Customer (VoC) Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-premise
1.2.3 Cloud Based
1.3 Market by Application
1.3.1 Global Voice of the Customer (VoC) Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Voice of the Customer (VoC) Software Market Perspective (2019-2030)
2.2 Voice of the Customer (VoC) Software Growth Trends by Region
2.2.1 Global Voice of the Customer (VoC) Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Voice of the Customer (VoC) Software Historic Market Size by Region (2019-2024)
2.2.3 Voice of the Customer (VoC) Software Forecasted Market Size by Region (2025-2030)
2.3 Voice of the Customer (VoC) Software Market Dynamics
2.3.1 Voice of the Customer (VoC) Software Industry Trends
2.3.2 Voice of the Customer (VoC) Software Market Drivers
2.3.3 Voice of the Customer (VoC) Software Market Challenges
2.3.4 Voice of the Customer (VoC) Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Voice of the Customer (VoC) Software Players by Revenue
3.1.1 Global Top Voice of the Customer (VoC) Software Players by Revenue (2019-2024)
3.1.2 Global Voice of the Customer (VoC) Software Revenue Market Share by Players (2019-2024)
3.2 Global Voice of the Customer (VoC) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Voice of the Customer (VoC) Software Revenue
3.4 Global Voice of the Customer (VoC) Software Market Concentration Ratio
3.4.1 Global Voice of the Customer (VoC) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Voice of the Customer (VoC) Software Revenue in 2023
3.5 Voice of the Customer (VoC) Software Key Players Head office and Area Served
3.6 Key Players Voice of the Customer (VoC) Software Product Solution and Service
3.7 Date of Enter into Voice of the Customer (VoC) Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Voice of the Customer (VoC) Software Breakdown Data by Type
4.1 Global Voice of the Customer (VoC) Software Historic Market Size by Type (2019-2024)
4.2 Global Voice of the Customer (VoC) Software Forecasted Market Size by Type (2025-2030)
5 Voice of the Customer (VoC) Software Breakdown Data by Application
5.1 Global Voice of the Customer (VoC) Software Historic Market Size by Application (2019-2024)
5.2 Global Voice of the Customer (VoC) Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Voice of the Customer (VoC) Software Market Size (2019-2030)
6.2 North America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
6.4 North America Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Voice of the Customer (VoC) Software Market Size (2019-2030)
7.2 Europe Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
7.4 Europe Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Voice of the Customer (VoC) Software Market Size (2019-2030)
8.2 Asia-Pacific Voice of the Customer (VoC) Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Voice of the Customer (VoC) Software Market Size (2019-2030)
9.2 Latin America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
9.4 Latin America Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Voice of the Customer (VoC) Software Market Size (2019-2030)
10.2 Middle East & Africa Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Qualtrics (SAP)
11.1.1 Qualtrics (SAP) Company Detail
11.1.2 Qualtrics (SAP) Business Overview
11.1.3 Qualtrics (SAP) Voice of the Customer (VoC) Software Introduction
11.1.4 Qualtrics (SAP) Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.1.5 Qualtrics (SAP) Recent Development
11.2 Confirmit
11.2.1 Confirmit Company Detail
11.2.2 Confirmit Business Overview
11.2.3 Confirmit Voice of the Customer (VoC) Software Introduction
11.2.4 Confirmit Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.2.5 Confirmit Recent Development
11.3 Medallia
11.3.1 Medallia Company Detail
11.3.2 Medallia Business Overview
11.3.3 Medallia Voice of the Customer (VoC) Software Introduction
11.3.4 Medallia Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.3.5 Medallia Recent Development
11.4 Ignite Technologies
11.4.1 Ignite Technologies Company Detail
11.4.2 Ignite Technologies Business Overview
11.4.3 Ignite Technologies Voice of the Customer (VoC) Software Introduction
11.4.4 Ignite Technologies Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.4.5 Ignite Technologies Recent Development
11.5 Clarabridge
11.5.1 Clarabridge Company Detail
11.5.2 Clarabridge Business Overview
11.5.3 Clarabridge Voice of the Customer (VoC) Software Introduction
11.5.4 Clarabridge Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.5.5 Clarabridge Recent Development
11.6 InMoment
11.6.1 InMoment Company Detail
11.6.2 InMoment Business Overview
11.6.3 InMoment Voice of the Customer (VoC) Software Introduction
11.6.4 InMoment Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.6.5 InMoment Recent Development
11.7 Wootric
11.7.1 Wootric Company Detail
11.7.2 Wootric Business Overview
11.7.3 Wootric Voice of the Customer (VoC) Software Introduction
11.7.4 Wootric Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.7.5 Wootric Recent Development
11.8 NICE
11.8.1 NICE Company Detail
11.8.2 NICE Business Overview
11.8.3 NICE Voice of the Customer (VoC) Software Introduction
11.8.4 NICE Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.8.5 NICE Recent Development
11.9 Verint ForeSee
11.9.1 Verint ForeSee Company Detail
11.9.2 Verint ForeSee Business Overview
11.9.3 Verint ForeSee Voice of the Customer (VoC) Software Introduction
11.9.4 Verint ForeSee Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.9.5 Verint ForeSee Recent Development
11.10 MaritzCX
11.10.1 MaritzCX Company Detail
11.10.2 MaritzCX Business Overview
11.10.3 MaritzCX Voice of the Customer (VoC) Software Introduction
11.10.4 MaritzCX Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.10.5 MaritzCX Recent Development
11.11 GetFeedback（SurveyMonkey）
11.11.1 GetFeedback（SurveyMonkey） Company Detail
11.11.2 GetFeedback（SurveyMonkey） Business Overview
11.11.3 GetFeedback（SurveyMonkey） Voice of the Customer (VoC) Software Introduction
11.11.4 GetFeedback（SurveyMonkey） Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.11.5 GetFeedback（SurveyMonkey） Recent Development
11.12 SurveySparrow
11.12.1 SurveySparrow Company Detail
11.12.2 SurveySparrow Business Overview
11.12.3 SurveySparrow Voice of the Customer (VoC) Software Introduction
11.12.4 SurveySparrow Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.12.5 SurveySparrow Recent Development
11.13 Qualaroo
11.13.1 Qualaroo Company Detail
11.13.2 Qualaroo Business Overview
11.13.3 Qualaroo Voice of the Customer (VoC) Software Introduction
11.13.4 Qualaroo Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.13.5 Qualaroo Recent Development
11.14 QuestionPro
11.14.1 QuestionPro Company Detail
11.14.2 QuestionPro Business Overview
11.14.3 QuestionPro Voice of the Customer (VoC) Software Introduction
11.14.4 QuestionPro Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.14.5 QuestionPro Recent Development
11.15 Synopticom
11.15.1 Synopticom Company Detail
11.15.2 Synopticom Business Overview
11.15.3 Synopticom Voice of the Customer (VoC) Software Introduction
11.15.4 Synopticom Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.15.5 Synopticom Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Voice of the Customer (VoC) Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-premise
1.2.3 Cloud Based
1.3 Market by Application
1.3.1 Global Voice of the Customer (VoC) Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Voice of the Customer (VoC) Software Market Perspective (2019-2030)
2.2 Voice of the Customer (VoC) Software Growth Trends by Region
2.2.1 Global Voice of the Customer (VoC) Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Voice of the Customer (VoC) Software Historic Market Size by Region (2019-2024)
2.2.3 Voice of the Customer (VoC) Software Forecasted Market Size by Region (2025-2030)
2.3 Voice of the Customer (VoC) Software Market Dynamics
2.3.1 Voice of the Customer (VoC) Software Industry Trends
2.3.2 Voice of the Customer (VoC) Software Market Drivers
2.3.3 Voice of the Customer (VoC) Software Market Challenges
2.3.4 Voice of the Customer (VoC) Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Voice of the Customer (VoC) Software Players by Revenue
3.1.1 Global Top Voice of the Customer (VoC) Software Players by Revenue (2019-2024)
3.1.2 Global Voice of the Customer (VoC) Software Revenue Market Share by Players (2019-2024)
3.2 Global Voice of the Customer (VoC) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Voice of the Customer (VoC) Software Revenue
3.4 Global Voice of the Customer (VoC) Software Market Concentration Ratio
3.4.1 Global Voice of the Customer (VoC) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Voice of the Customer (VoC) Software Revenue in 2023
3.5 Voice of the Customer (VoC) Software Key Players Head office and Area Served
3.6 Key Players Voice of the Customer (VoC) Software Product Solution and Service
3.7 Date of Enter into Voice of the Customer (VoC) Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Voice of the Customer (VoC) Software Breakdown Data by Type
4.1 Global Voice of the Customer (VoC) Software Historic Market Size by Type (2019-2024)
4.2 Global Voice of the Customer (VoC) Software Forecasted Market Size by Type (2025-2030)
5 Voice of the Customer (VoC) Software Breakdown Data by Application
5.1 Global Voice of the Customer (VoC) Software Historic Market Size by Application (2019-2024)
5.2 Global Voice of the Customer (VoC) Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Voice of the Customer (VoC) Software Market Size (2019-2030)
6.2 North America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
6.4 North America Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Voice of the Customer (VoC) Software Market Size (2019-2030)
7.2 Europe Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
7.4 Europe Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Voice of the Customer (VoC) Software Market Size (2019-2030)
8.2 Asia-Pacific Voice of the Customer (VoC) Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Voice of the Customer (VoC) Software Market Size (2019-2030)
9.2 Latin America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
9.4 Latin America Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Voice of the Customer (VoC) Software Market Size (2019-2030)
10.2 Middle East & Africa Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Qualtrics (SAP)
11.1.1 Qualtrics (SAP) Company Detail
11.1.2 Qualtrics (SAP) Business Overview
11.1.3 Qualtrics (SAP) Voice of the Customer (VoC) Software Introduction
11.1.4 Qualtrics (SAP) Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.1.5 Qualtrics (SAP) Recent Development
11.2 Confirmit
11.2.1 Confirmit Company Detail
11.2.2 Confirmit Business Overview
11.2.3 Confirmit Voice of the Customer (VoC) Software Introduction
11.2.4 Confirmit Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.2.5 Confirmit Recent Development
11.3 Medallia
11.3.1 Medallia Company Detail
11.3.2 Medallia Business Overview
11.3.3 Medallia Voice of the Customer (VoC) Software Introduction
11.3.4 Medallia Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.3.5 Medallia Recent Development
11.4 Ignite Technologies
11.4.1 Ignite Technologies Company Detail
11.4.2 Ignite Technologies Business Overview
11.4.3 Ignite Technologies Voice of the Customer (VoC) Software Introduction
11.4.4 Ignite Technologies Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.4.5 Ignite Technologies Recent Development
11.5 Clarabridge
11.5.1 Clarabridge Company Detail
11.5.2 Clarabridge Business Overview
11.5.3 Clarabridge Voice of the Customer (VoC) Software Introduction
11.5.4 Clarabridge Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.5.5 Clarabridge Recent Development
11.6 InMoment
11.6.1 InMoment Company Detail
11.6.2 InMoment Business Overview
11.6.3 InMoment Voice of the Customer (VoC) Software Introduction
11.6.4 InMoment Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.6.5 InMoment Recent Development
11.7 Wootric
11.7.1 Wootric Company Detail
11.7.2 Wootric Business Overview
11.7.3 Wootric Voice of the Customer (VoC) Software Introduction
11.7.4 Wootric Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.7.5 Wootric Recent Development
11.8 NICE
11.8.1 NICE Company Detail
11.8.2 NICE Business Overview
11.8.3 NICE Voice of the Customer (VoC) Software Introduction
11.8.4 NICE Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.8.5 NICE Recent Development
11.9 Verint ForeSee
11.9.1 Verint ForeSee Company Detail
11.9.2 Verint ForeSee Business Overview
11.9.3 Verint ForeSee Voice of the Customer (VoC) Software Introduction
11.9.4 Verint ForeSee Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.9.5 Verint ForeSee Recent Development
11.10 MaritzCX
11.10.1 MaritzCX Company Detail
11.10.2 MaritzCX Business Overview
11.10.3 MaritzCX Voice of the Customer (VoC) Software Introduction
11.10.4 MaritzCX Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.10.5 MaritzCX Recent Development
11.11 GetFeedback（SurveyMonkey）
11.11.1 GetFeedback（SurveyMonkey） Company Detail
11.11.2 GetFeedback（SurveyMonkey） Business Overview
11.11.3 GetFeedback（SurveyMonkey） Voice of the Customer (VoC) Software Introduction
11.11.4 GetFeedback（SurveyMonkey） Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.11.5 GetFeedback（SurveyMonkey） Recent Development
11.12 SurveySparrow
11.12.1 SurveySparrow Company Detail
11.12.2 SurveySparrow Business Overview
11.12.3 SurveySparrow Voice of the Customer (VoC) Software Introduction
11.12.4 SurveySparrow Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.12.5 SurveySparrow Recent Development
11.13 Qualaroo
11.13.1 Qualaroo Company Detail
11.13.2 Qualaroo Business Overview
11.13.3 Qualaroo Voice of the Customer (VoC) Software Introduction
11.13.4 Qualaroo Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.13.5 Qualaroo Recent Development
11.14 QuestionPro
11.14.1 QuestionPro Company Detail
11.14.2 QuestionPro Business Overview
11.14.3 QuestionPro Voice of the Customer (VoC) Software Introduction
11.14.4 QuestionPro Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.14.5 QuestionPro Recent Development
11.15 Synopticom
11.15.1 Synopticom Company Detail
11.15.2 Synopticom Business Overview
11.15.3 Synopticom Voice of the Customer (VoC) Software Introduction
11.15.4 Synopticom Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
11.15.5 Synopticom Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Voice of the Customer (VoC) Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of On-premise
Table 3. Key Players of Cloud Based
Table 4. Global Voice of the Customer (VoC) Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Voice of the Customer (VoC) Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Voice of the Customer (VoC) Software Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Voice of the Customer (VoC) Software Market Share by Region (2019-2024)
Table 8. Global Voice of the Customer (VoC) Software Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Voice of the Customer (VoC) Software Market Share by Region (2025-2030)
Table 10. Voice of the Customer (VoC) Software Market Trends
Table 11. Voice of the Customer (VoC) Software Market Drivers
Table 12. Voice of the Customer (VoC) Software Market Challenges
Table 13. Voice of the Customer (VoC) Software Market Restraints
Table 14. Global Voice of the Customer (VoC) Software Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Voice of the Customer (VoC) Software Market Share by Players (2019-2024)
Table 16. Global Top Voice of the Customer (VoC) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice of the Customer (VoC) Software as of 2023)
Table 17. Ranking of Global Top Voice of the Customer (VoC) Software Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Voice of the Customer (VoC) Software Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Voice of the Customer (VoC) Software Product Solution and Service
Table 21. Date of Enter into Voice of the Customer (VoC) Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Voice of the Customer (VoC) Software Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Voice of the Customer (VoC) Software Revenue Market Share by Type (2019-2024)
Table 25. Global Voice of the Customer (VoC) Software Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Voice of the Customer (VoC) Software Revenue Market Share by Type (2025-2030)
Table 27. Global Voice of the Customer (VoC) Software Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Voice of the Customer (VoC) Software Revenue Market Share by Application (2019-2024)
Table 29. Global Voice of the Customer (VoC) Software Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Voice of the Customer (VoC) Software Revenue Market Share by Application (2025-2030)
Table 31. North America Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Voice of the Customer (VoC) Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 46. Qualtrics (SAP) Company Detail
Table 47. Qualtrics (SAP) Business Overview
Table 48. Qualtrics (SAP) Voice of the Customer (VoC) Software Product
Table 49. Qualtrics (SAP) Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 50. Qualtrics (SAP) Recent Development
Table 51. Confirmit Company Detail
Table 52. Confirmit Business Overview
Table 53. Confirmit Voice of the Customer (VoC) Software Product
Table 54. Confirmit Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 55. Confirmit Recent Development
Table 56. Medallia Company Detail
Table 57. Medallia Business Overview
Table 58. Medallia Voice of the Customer (VoC) Software Product
Table 59. Medallia Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 60. Medallia Recent Development
Table 61. Ignite Technologies Company Detail
Table 62. Ignite Technologies Business Overview
Table 63. Ignite Technologies Voice of the Customer (VoC) Software Product
Table 64. Ignite Technologies Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 65. Ignite Technologies Recent Development
Table 66. Clarabridge Company Detail
Table 67. Clarabridge Business Overview
Table 68. Clarabridge Voice of the Customer (VoC) Software Product
Table 69. Clarabridge Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 70. Clarabridge Recent Development
Table 71. InMoment Company Detail
Table 72. InMoment Business Overview
Table 73. InMoment Voice of the Customer (VoC) Software Product
Table 74. InMoment Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 75. InMoment Recent Development
Table 76. Wootric Company Detail
Table 77. Wootric Business Overview
Table 78. Wootric Voice of the Customer (VoC) Software Product
Table 79. Wootric Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 80. Wootric Recent Development
Table 81. NICE Company Detail
Table 82. NICE Business Overview
Table 83. NICE Voice of the Customer (VoC) Software Product
Table 84. NICE Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 85. NICE Recent Development
Table 86. Verint ForeSee Company Detail
Table 87. Verint ForeSee Business Overview
Table 88. Verint ForeSee Voice of the Customer (VoC) Software Product
Table 89. Verint ForeSee Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 90. Verint ForeSee Recent Development
Table 91. MaritzCX Company Detail
Table 92. MaritzCX Business Overview
Table 93. MaritzCX Voice of the Customer (VoC) Software Product
Table 94. MaritzCX Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 95. MaritzCX Recent Development
Table 96. GetFeedback（SurveyMonkey） Company Detail
Table 97. GetFeedback（SurveyMonkey） Business Overview
Table 98. GetFeedback（SurveyMonkey） Voice of the Customer (VoC) Software Product
Table 99. GetFeedback（SurveyMonkey） Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 100. GetFeedback（SurveyMonkey） Recent Development
Table 101. SurveySparrow Company Detail
Table 102. SurveySparrow Business Overview
Table 103. SurveySparrow Voice of the Customer (VoC) Software Product
Table 104. SurveySparrow Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 105. SurveySparrow Recent Development
Table 106. Qualaroo Company Detail
Table 107. Qualaroo Business Overview
Table 108. Qualaroo Voice of the Customer (VoC) Software Product
Table 109. Qualaroo Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 110. Qualaroo Recent Development
Table 111. QuestionPro Company Detail
Table 112. QuestionPro Business Overview
Table 113. QuestionPro Voice of the Customer (VoC) Software Product
Table 114. QuestionPro Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 115. QuestionPro Recent Development
Table 116. Synopticom Company Detail
Table 117. Synopticom Business Overview
Table 118. Synopticom Voice of the Customer (VoC) Software Product
Table 119. Synopticom Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 120. Synopticom Recent Development
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Voice of the Customer (VoC) Software Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Voice of the Customer (VoC) Software Market Share by Type: 2023 VS 2030
Figure 3. On-premise Features
Figure 4. Cloud Based Features
Figure 5. Global Voice of the Customer (VoC) Software Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Voice of the Customer (VoC) Software Market Share by Application: 2023 VS 2030
Figure 7. SMEs Case Studies
Figure 8. Large Enterprises Case Studies
Figure 9. Voice of the Customer (VoC) Software Report Years Considered
Figure 10. Global Voice of the Customer (VoC) Software Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 11. Global Voice of the Customer (VoC) Software Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 12. Global Voice of the Customer (VoC) Software Market Share by Region: 2023 VS 2030
Figure 13. Global Voice of the Customer (VoC) Software Market Share by Players in 2023
Figure 14. Global Top Voice of the Customer (VoC) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice of the Customer (VoC) Software as of 2023)
Figure 15. The Top 10 and 5 Players Market Share by Voice of the Customer (VoC) Software Revenue in 2023
Figure 16. North America Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 17. North America Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 18. United States Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. Canada Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 20. Europe Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Europe Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 22. Germany Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. France Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. U.K. Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Italy Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Russia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Nordic Countries Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Asia-Pacific Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Asia-Pacific Voice of the Customer (VoC) Software Market Share by Region (2019-2030)
Figure 30. China Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Japan Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. South Korea Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Southeast Asia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. India Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Australia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Latin America Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Latin America Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 38. Mexico Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Brazil Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Middle East & Africa Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Middle East & Africa Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 42. Turkey Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Saudi Arabia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Qualtrics (SAP) Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 45. Confirmit Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 46. Medallia Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 47. Ignite Technologies Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 48. Clarabridge Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 49. InMoment Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 50. Wootric Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 51. NICE Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 52. Verint ForeSee Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 53. MaritzCX Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 54. GetFeedback（SurveyMonkey） Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 55. SurveySparrow Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 56. Qualaroo Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 57. QuestionPro Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 58. Synopticom Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed
Table 1. Global Voice of the Customer (VoC) Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of On-premise
Table 3. Key Players of Cloud Based
Table 4. Global Voice of the Customer (VoC) Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Voice of the Customer (VoC) Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Voice of the Customer (VoC) Software Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Voice of the Customer (VoC) Software Market Share by Region (2019-2024)
Table 8. Global Voice of the Customer (VoC) Software Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Voice of the Customer (VoC) Software Market Share by Region (2025-2030)
Table 10. Voice of the Customer (VoC) Software Market Trends
Table 11. Voice of the Customer (VoC) Software Market Drivers
Table 12. Voice of the Customer (VoC) Software Market Challenges
Table 13. Voice of the Customer (VoC) Software Market Restraints
Table 14. Global Voice of the Customer (VoC) Software Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Voice of the Customer (VoC) Software Market Share by Players (2019-2024)
Table 16. Global Top Voice of the Customer (VoC) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice of the Customer (VoC) Software as of 2023)
Table 17. Ranking of Global Top Voice of the Customer (VoC) Software Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Voice of the Customer (VoC) Software Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Voice of the Customer (VoC) Software Product Solution and Service
Table 21. Date of Enter into Voice of the Customer (VoC) Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Voice of the Customer (VoC) Software Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Voice of the Customer (VoC) Software Revenue Market Share by Type (2019-2024)
Table 25. Global Voice of the Customer (VoC) Software Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Voice of the Customer (VoC) Software Revenue Market Share by Type (2025-2030)
Table 27. Global Voice of the Customer (VoC) Software Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Voice of the Customer (VoC) Software Revenue Market Share by Application (2019-2024)
Table 29. Global Voice of the Customer (VoC) Software Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Voice of the Customer (VoC) Software Revenue Market Share by Application (2025-2030)
Table 31. North America Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Voice of the Customer (VoC) Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Voice of the Customer (VoC) Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2025-2030) & (US$ Million)
Table 46. Qualtrics (SAP) Company Detail
Table 47. Qualtrics (SAP) Business Overview
Table 48. Qualtrics (SAP) Voice of the Customer (VoC) Software Product
Table 49. Qualtrics (SAP) Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 50. Qualtrics (SAP) Recent Development
Table 51. Confirmit Company Detail
Table 52. Confirmit Business Overview
Table 53. Confirmit Voice of the Customer (VoC) Software Product
Table 54. Confirmit Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 55. Confirmit Recent Development
Table 56. Medallia Company Detail
Table 57. Medallia Business Overview
Table 58. Medallia Voice of the Customer (VoC) Software Product
Table 59. Medallia Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 60. Medallia Recent Development
Table 61. Ignite Technologies Company Detail
Table 62. Ignite Technologies Business Overview
Table 63. Ignite Technologies Voice of the Customer (VoC) Software Product
Table 64. Ignite Technologies Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 65. Ignite Technologies Recent Development
Table 66. Clarabridge Company Detail
Table 67. Clarabridge Business Overview
Table 68. Clarabridge Voice of the Customer (VoC) Software Product
Table 69. Clarabridge Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 70. Clarabridge Recent Development
Table 71. InMoment Company Detail
Table 72. InMoment Business Overview
Table 73. InMoment Voice of the Customer (VoC) Software Product
Table 74. InMoment Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 75. InMoment Recent Development
Table 76. Wootric Company Detail
Table 77. Wootric Business Overview
Table 78. Wootric Voice of the Customer (VoC) Software Product
Table 79. Wootric Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 80. Wootric Recent Development
Table 81. NICE Company Detail
Table 82. NICE Business Overview
Table 83. NICE Voice of the Customer (VoC) Software Product
Table 84. NICE Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 85. NICE Recent Development
Table 86. Verint ForeSee Company Detail
Table 87. Verint ForeSee Business Overview
Table 88. Verint ForeSee Voice of the Customer (VoC) Software Product
Table 89. Verint ForeSee Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 90. Verint ForeSee Recent Development
Table 91. MaritzCX Company Detail
Table 92. MaritzCX Business Overview
Table 93. MaritzCX Voice of the Customer (VoC) Software Product
Table 94. MaritzCX Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 95. MaritzCX Recent Development
Table 96. GetFeedback（SurveyMonkey） Company Detail
Table 97. GetFeedback（SurveyMonkey） Business Overview
Table 98. GetFeedback（SurveyMonkey） Voice of the Customer (VoC) Software Product
Table 99. GetFeedback（SurveyMonkey） Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 100. GetFeedback（SurveyMonkey） Recent Development
Table 101. SurveySparrow Company Detail
Table 102. SurveySparrow Business Overview
Table 103. SurveySparrow Voice of the Customer (VoC) Software Product
Table 104. SurveySparrow Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 105. SurveySparrow Recent Development
Table 106. Qualaroo Company Detail
Table 107. Qualaroo Business Overview
Table 108. Qualaroo Voice of the Customer (VoC) Software Product
Table 109. Qualaroo Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 110. Qualaroo Recent Development
Table 111. QuestionPro Company Detail
Table 112. QuestionPro Business Overview
Table 113. QuestionPro Voice of the Customer (VoC) Software Product
Table 114. QuestionPro Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 115. QuestionPro Recent Development
Table 116. Synopticom Company Detail
Table 117. Synopticom Business Overview
Table 118. Synopticom Voice of the Customer (VoC) Software Product
Table 119. Synopticom Revenue in Voice of the Customer (VoC) Software Business (2019-2024) & (US$ Million)
Table 120. Synopticom Recent Development
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Voice of the Customer (VoC) Software Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Voice of the Customer (VoC) Software Market Share by Type: 2023 VS 2030
Figure 3. On-premise Features
Figure 4. Cloud Based Features
Figure 5. Global Voice of the Customer (VoC) Software Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Voice of the Customer (VoC) Software Market Share by Application: 2023 VS 2030
Figure 7. SMEs Case Studies
Figure 8. Large Enterprises Case Studies
Figure 9. Voice of the Customer (VoC) Software Report Years Considered
Figure 10. Global Voice of the Customer (VoC) Software Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 11. Global Voice of the Customer (VoC) Software Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 12. Global Voice of the Customer (VoC) Software Market Share by Region: 2023 VS 2030
Figure 13. Global Voice of the Customer (VoC) Software Market Share by Players in 2023
Figure 14. Global Top Voice of the Customer (VoC) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice of the Customer (VoC) Software as of 2023)
Figure 15. The Top 10 and 5 Players Market Share by Voice of the Customer (VoC) Software Revenue in 2023
Figure 16. North America Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 17. North America Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 18. United States Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. Canada Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 20. Europe Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Europe Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 22. Germany Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. France Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. U.K. Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Italy Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Russia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Nordic Countries Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Asia-Pacific Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Asia-Pacific Voice of the Customer (VoC) Software Market Share by Region (2019-2030)
Figure 30. China Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Japan Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. South Korea Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Southeast Asia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. India Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Australia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Latin America Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Latin America Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 38. Mexico Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Brazil Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Middle East & Africa Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Middle East & Africa Voice of the Customer (VoC) Software Market Share by Country (2019-2030)
Figure 42. Turkey Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Saudi Arabia Voice of the Customer (VoC) Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Qualtrics (SAP) Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 45. Confirmit Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 46. Medallia Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 47. Ignite Technologies Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 48. Clarabridge Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 49. InMoment Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 50. Wootric Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 51. NICE Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 52. Verint ForeSee Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 53. MaritzCX Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 54. GetFeedback（SurveyMonkey） Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 55. SurveySparrow Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 56. Qualaroo Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 57. QuestionPro Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 58. Synopticom Revenue Growth Rate in Voice of the Customer (VoC) Software Business (2019-2024)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed
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