Service & Software
Global IVR Software Market Research Report 2026
- Feb 03, 26
- ID: 695494
- Pages: 139
- Figures: 135
- Views: 4
This report delivers a comprehensive overview of the global IVR Software market, with both quantitative and qualitative analyses, to help readers develop growth strategies, assess the competitive landscape, evaluate their position in the current market, and make informed business decisions regarding IVR Software. The IVR Software market size, estimates, and forecasts are provided in terms of revenue (US$ millions), with 2025 as the base year and historical and forecast data for 2021–2032.
The report segments the global IVR Software market comprehensively. Regional market sizes by Type, by Application, , and by player are also provided. For deeper insight, the report profiles the competitive landscape, key competitors, and their respective market rankings, and discusses technological trends and new product developments.
This report will assist IVR Software manufacturers, new entrants, and companies across the industry value chain with information on revenues, sales volume, and average prices for the overall market and its sub-segments, by company, by Type, by Application, and by region.
Market Segmentation
By Company
DCDial
CloudTalk
Nuacom
Servetel
Office24by7
Twilio
Phonexa
LiveVox
XCALLY
Toky
Voiptime Cloud
Noble Solution Suite
MessageBird
AVOXI Genius
ETS
VoIP.ms
Justcall
Ozonetel CloudAgent
Call Center Studio
CloudCall
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Large Enterprises
SMEs
By Region
North America
U.S.
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia & New Zealand
Rest of Asia
Europe
Germany
France
U.K.
Italy
Ireland
Russia
Rest of Europe
Latin America
Mexico
Brazil
Argentina
Rest of Latin America
Middle East & Africa
Israel
United Arab Emirates (UAE)
Saudi Arabia
Rest of MEA
Chapter Outline
Chapter 1: Defines the scope of the report and presents an executive summary of market segments (by Type, by Application, , etc.), including the size of each segment and its future growth potential. It offers a high-level view of the current market and its likely evolution in the short, medium, and long term.
Chapter 2: Summarizes global and regional market size and outlines market dynamics and recent developments, including key drivers, restraints, challenges and risks for industry participants, and relevant policy analysis.
Chapter 3: Provides a detailed view of the competitive landscape for IVR Software companies, covering revenue share, development plans, and mergers and acquisitions.
Chapter 4: Analyzes segments by Type, detailing the size and growth potential of each segment to help readers identify blue-ocean opportunities.
Chapter 5: Analyzes segments by Application, detailing the size and growth potential of each downstream segment to help readers identify blue-ocean opportunities.
Chapter 6–10: Regional deep dives (North America, Europe, Asia Pacific, Latin America, Middle East & Africa) broken down by country. Each chapter quantifies market size and growth potential by region and key countries, and outlines market development, outlook, addressable space, and capacity.
Chapter 11: Profiles key players, presenting essential information on leading companies, including product/ service offerings, revenue, gross margin, product introductions/portfolios, recent developments, etc.
Chapter 12: Key findings and conclusions of the report.
The report segments the global IVR Software market comprehensively. Regional market sizes by Type, by Application, , and by player are also provided. For deeper insight, the report profiles the competitive landscape, key competitors, and their respective market rankings, and discusses technological trends and new product developments.
This report will assist IVR Software manufacturers, new entrants, and companies across the industry value chain with information on revenues, sales volume, and average prices for the overall market and its sub-segments, by company, by Type, by Application, and by region.
Market Segmentation
By Company
DCDial
CloudTalk
Nuacom
Servetel
Office24by7
Twilio
Phonexa
LiveVox
XCALLY
Toky
Voiptime Cloud
Noble Solution Suite
MessageBird
AVOXI Genius
ETS
VoIP.ms
Justcall
Ozonetel CloudAgent
Call Center Studio
CloudCall
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Large Enterprises
SMEs
By Region
North America
U.S.
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia & New Zealand
Rest of Asia
Europe
Germany
France
U.K.
Italy
Ireland
Russia
Rest of Europe
Latin America
Mexico
Brazil
Argentina
Rest of Latin America
Middle East & Africa
Israel
United Arab Emirates (UAE)
Saudi Arabia
Rest of MEA
Chapter Outline
Chapter 1: Defines the scope of the report and presents an executive summary of market segments (by Type, by Application, , etc.), including the size of each segment and its future growth potential. It offers a high-level view of the current market and its likely evolution in the short, medium, and long term.
Chapter 2: Summarizes global and regional market size and outlines market dynamics and recent developments, including key drivers, restraints, challenges and risks for industry participants, and relevant policy analysis.
Chapter 3: Provides a detailed view of the competitive landscape for IVR Software companies, covering revenue share, development plans, and mergers and acquisitions.
Chapter 4: Analyzes segments by Type, detailing the size and growth potential of each segment to help readers identify blue-ocean opportunities.
Chapter 5: Analyzes segments by Application, detailing the size and growth potential of each downstream segment to help readers identify blue-ocean opportunities.
Chapter 6–10: Regional deep dives (North America, Europe, Asia Pacific, Latin America, Middle East & Africa) broken down by country. Each chapter quantifies market size and growth potential by region and key countries, and outlines market development, outlook, addressable space, and capacity.
Chapter 11: Profiles key players, presenting essential information on leading companies, including product/ service offerings, revenue, gross margin, product introductions/portfolios, recent developments, etc.
Chapter 12: Key findings and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IVR Software Market Size Growth Rate by Type: 2021 vs 2025 vs 2032
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global IVR Software Market Growth by Application: 2021 vs 2025 vs 2032
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IVR Software Market Perspective (2021–2032)
2.2 Global IVR Software Growth Trends by Region
2.2.1 Global IVR Software Market Size by Region: 2021 vs 2025 vs 2032
2.2.2 IVR Software Historic Market Size by Region (2021–2026)
2.2.3 IVR Software Forecasted Market Size by Region (2027–2032)
2.3 IVR Software Market Dynamics
2.3.1 IVR Software Industry Trends
2.3.2 IVR Software Market Drivers
2.3.3 IVR Software Market Challenges
2.3.4 IVR Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IVR Software Players by Revenue
3.1.1 Global Top IVR Software Players by Revenue (2021–2026)
3.1.2 Global IVR Software Revenue Market Share by Players (2021–2026)
3.2 Global Top IVR Software Players Market Share by Company Tier (Tier 1, Tier 2, Tier 3)
3.3 Global Key Players Ranking by IVR Software Revenue
3.4 Global IVR Software Market Concentration Ratio
3.4.1 Global IVR Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IVR Software Revenue in 2025
3.5 Global Key Players of IVR Software Head Offices and Areas Served
3.6 Global Key Players of IVR Software, Products and Applications
3.7 Global Key Players of IVR Software, Date of General Availability (GA)
3.8 Mergers and Acquisitions, Expansion Plans
4 IVR Software Breakdown Data by Type
4.1 Global IVR Software Historic Market Size by Type (2021–2026)
4.2 Global IVR Software Forecasted Market Size by Type (2027–2032)
5 IVR Software Breakdown Data by Application
5.1 Global IVR Software Historic Market Size by Application (2021–2026)
5.2 Global IVR Software Forecasted Market Size by Application (2027–2032)
6 North America
6.1 North America IVR Software Market Size (2021–2032)
6.2 North America IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
6.3 North America IVR Software Market Size by Country (2021–2026)
6.4 North America IVR Software Market Size by Country (2027–2032)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IVR Software Market Size (2021–2032)
7.2 Europe IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
7.3 Europe IVR Software Market Size by Country (2021–2026)
7.4 Europe IVR Software Market Size by Country (2027–2032)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Ireland
8 Asia-Pacific
8.1 Asia-Pacific IVR Software Market Size (2021–2032)
8.2 Asia-Pacific IVR Software Market Growth Rate by Region: 2021 vs 2025 vs 2032
8.3 Asia-Pacific IVR Software Market Size by Region (2021–2026)
8.4 Asia-Pacific IVR Software Market Size by Region (2027–2032)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia & New Zealand
9 Latin America
9.1 Latin America IVR Software Market Size (2021–2032)
9.2 Latin America IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
9.3 Latin America IVR Software Market Size by Country (2021–2026)
9.4 Latin America IVR Software Market Size by Country (2027–2032)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IVR Software Market Size (2021–2032)
10.2 Middle East & Africa IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
10.3 Middle East & Africa IVR Software Market Size by Country (2021–2026)
10.4 Middle East & Africa IVR Software Market Size by Country (2027–2032)
10.5 Israel
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 DCDial
11.1.1 DCDial Company Details
11.1.2 DCDial Business Overview
11.1.3 DCDial IVR Software Introduction
11.1.4 DCDial Revenue in IVR Software Business (2021–2026)
11.1.5 DCDial Recent Development
11.2 CloudTalk
11.2.1 CloudTalk Company Details
11.2.2 CloudTalk Business Overview
11.2.3 CloudTalk IVR Software Introduction
11.2.4 CloudTalk Revenue in IVR Software Business (2021–2026)
11.2.5 CloudTalk Recent Development
11.3 Nuacom
11.3.1 Nuacom Company Details
11.3.2 Nuacom Business Overview
11.3.3 Nuacom IVR Software Introduction
11.3.4 Nuacom Revenue in IVR Software Business (2021–2026)
11.3.5 Nuacom Recent Development
11.4 Servetel
11.4.1 Servetel Company Details
11.4.2 Servetel Business Overview
11.4.3 Servetel IVR Software Introduction
11.4.4 Servetel Revenue in IVR Software Business (2021–2026)
11.4.5 Servetel Recent Development
11.5 Office24by7
11.5.1 Office24by7 Company Details
11.5.2 Office24by7 Business Overview
11.5.3 Office24by7 IVR Software Introduction
11.5.4 Office24by7 Revenue in IVR Software Business (2021–2026)
11.5.5 Office24by7 Recent Development
11.6 Twilio
11.6.1 Twilio Company Details
11.6.2 Twilio Business Overview
11.6.3 Twilio IVR Software Introduction
11.6.4 Twilio Revenue in IVR Software Business (2021–2026)
11.6.5 Twilio Recent Development
11.7 Phonexa
11.7.1 Phonexa Company Details
11.7.2 Phonexa Business Overview
11.7.3 Phonexa IVR Software Introduction
11.7.4 Phonexa Revenue in IVR Software Business (2021–2026)
11.7.5 Phonexa Recent Development
11.8 LiveVox
11.8.1 LiveVox Company Details
11.8.2 LiveVox Business Overview
11.8.3 LiveVox IVR Software Introduction
11.8.4 LiveVox Revenue in IVR Software Business (2021–2026)
11.8.5 LiveVox Recent Development
11.9 XCALLY
11.9.1 XCALLY Company Details
11.9.2 XCALLY Business Overview
11.9.3 XCALLY IVR Software Introduction
11.9.4 XCALLY Revenue in IVR Software Business (2021–2026)
11.9.5 XCALLY Recent Development
11.10 Toky
11.10.1 Toky Company Details
11.10.2 Toky Business Overview
11.10.3 Toky IVR Software Introduction
11.10.4 Toky Revenue in IVR Software Business (2021–2026)
11.10.5 Toky Recent Development
11.11 Voiptime Cloud
11.11.1 Voiptime Cloud Company Details
11.11.2 Voiptime Cloud Business Overview
11.11.3 Voiptime Cloud IVR Software Introduction
11.11.4 Voiptime Cloud Revenue in IVR Software Business (2021–2026)
11.11.5 Voiptime Cloud Recent Development
11.12 Noble Solution Suite
11.12.1 Noble Solution Suite Company Details
11.12.2 Noble Solution Suite Business Overview
11.12.3 Noble Solution Suite IVR Software Introduction
11.12.4 Noble Solution Suite Revenue in IVR Software Business (2021–2026)
11.12.5 Noble Solution Suite Recent Development
11.13 MessageBird
11.13.1 MessageBird Company Details
11.13.2 MessageBird Business Overview
11.13.3 MessageBird IVR Software Introduction
11.13.4 MessageBird Revenue in IVR Software Business (2021–2026)
11.13.5 MessageBird Recent Development
11.14 AVOXI Genius
11.14.1 AVOXI Genius Company Details
11.14.2 AVOXI Genius Business Overview
11.14.3 AVOXI Genius IVR Software Introduction
11.14.4 AVOXI Genius Revenue in IVR Software Business (2021–2026)
11.14.5 AVOXI Genius Recent Development
11.15 ETS
11.15.1 ETS Company Details
11.15.2 ETS Business Overview
11.15.3 ETS IVR Software Introduction
11.15.4 ETS Revenue in IVR Software Business (2021–2026)
11.15.5 ETS Recent Development
11.16 VoIP.ms
11.16.1 VoIP.ms Company Details
11.16.2 VoIP.ms Business Overview
11.16.3 VoIP.ms IVR Software Introduction
11.16.4 VoIP.ms Revenue in IVR Software Business (2021–2026)
11.16.5 VoIP.ms Recent Development
11.17 Justcall
11.17.1 Justcall Company Details
11.17.2 Justcall Business Overview
11.17.3 Justcall IVR Software Introduction
11.17.4 Justcall Revenue in IVR Software Business (2021–2026)
11.17.5 Justcall Recent Development
11.18 Ozonetel CloudAgent
11.18.1 Ozonetel CloudAgent Company Details
11.18.2 Ozonetel CloudAgent Business Overview
11.18.3 Ozonetel CloudAgent IVR Software Introduction
11.18.4 Ozonetel CloudAgent Revenue in IVR Software Business (2021–2026)
11.18.5 Ozonetel CloudAgent Recent Development
11.19 Call Center Studio
11.19.1 Call Center Studio Company Details
11.19.2 Call Center Studio Business Overview
11.19.3 Call Center Studio IVR Software Introduction
11.19.4 Call Center Studio Revenue in IVR Software Business (2021–2026)
11.19.5 Call Center Studio Recent Development
11.20 CloudCall
11.20.1 CloudCall Company Details
11.20.2 CloudCall Business Overview
11.20.3 CloudCall IVR Software Introduction
11.20.4 CloudCall Revenue in IVR Software Business (2021–2026)
11.20.5 CloudCall Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IVR Software Market Size Growth Rate by Type: 2021 vs 2025 vs 2032
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global IVR Software Market Growth by Application: 2021 vs 2025 vs 2032
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IVR Software Market Perspective (2021–2032)
2.2 Global IVR Software Growth Trends by Region
2.2.1 Global IVR Software Market Size by Region: 2021 vs 2025 vs 2032
2.2.2 IVR Software Historic Market Size by Region (2021–2026)
2.2.3 IVR Software Forecasted Market Size by Region (2027–2032)
2.3 IVR Software Market Dynamics
2.3.1 IVR Software Industry Trends
2.3.2 IVR Software Market Drivers
2.3.3 IVR Software Market Challenges
2.3.4 IVR Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IVR Software Players by Revenue
3.1.1 Global Top IVR Software Players by Revenue (2021–2026)
3.1.2 Global IVR Software Revenue Market Share by Players (2021–2026)
3.2 Global Top IVR Software Players Market Share by Company Tier (Tier 1, Tier 2, Tier 3)
3.3 Global Key Players Ranking by IVR Software Revenue
3.4 Global IVR Software Market Concentration Ratio
3.4.1 Global IVR Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IVR Software Revenue in 2025
3.5 Global Key Players of IVR Software Head Offices and Areas Served
3.6 Global Key Players of IVR Software, Products and Applications
3.7 Global Key Players of IVR Software, Date of General Availability (GA)
3.8 Mergers and Acquisitions, Expansion Plans
4 IVR Software Breakdown Data by Type
4.1 Global IVR Software Historic Market Size by Type (2021–2026)
4.2 Global IVR Software Forecasted Market Size by Type (2027–2032)
5 IVR Software Breakdown Data by Application
5.1 Global IVR Software Historic Market Size by Application (2021–2026)
5.2 Global IVR Software Forecasted Market Size by Application (2027–2032)
6 North America
6.1 North America IVR Software Market Size (2021–2032)
6.2 North America IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
6.3 North America IVR Software Market Size by Country (2021–2026)
6.4 North America IVR Software Market Size by Country (2027–2032)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IVR Software Market Size (2021–2032)
7.2 Europe IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
7.3 Europe IVR Software Market Size by Country (2021–2026)
7.4 Europe IVR Software Market Size by Country (2027–2032)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Ireland
8 Asia-Pacific
8.1 Asia-Pacific IVR Software Market Size (2021–2032)
8.2 Asia-Pacific IVR Software Market Growth Rate by Region: 2021 vs 2025 vs 2032
8.3 Asia-Pacific IVR Software Market Size by Region (2021–2026)
8.4 Asia-Pacific IVR Software Market Size by Region (2027–2032)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia & New Zealand
9 Latin America
9.1 Latin America IVR Software Market Size (2021–2032)
9.2 Latin America IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
9.3 Latin America IVR Software Market Size by Country (2021–2026)
9.4 Latin America IVR Software Market Size by Country (2027–2032)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IVR Software Market Size (2021–2032)
10.2 Middle East & Africa IVR Software Market Growth Rate by Country: 2021 vs 2025 vs 2032
10.3 Middle East & Africa IVR Software Market Size by Country (2021–2026)
10.4 Middle East & Africa IVR Software Market Size by Country (2027–2032)
10.5 Israel
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 DCDial
11.1.1 DCDial Company Details
11.1.2 DCDial Business Overview
11.1.3 DCDial IVR Software Introduction
11.1.4 DCDial Revenue in IVR Software Business (2021–2026)
11.1.5 DCDial Recent Development
11.2 CloudTalk
11.2.1 CloudTalk Company Details
11.2.2 CloudTalk Business Overview
11.2.3 CloudTalk IVR Software Introduction
11.2.4 CloudTalk Revenue in IVR Software Business (2021–2026)
11.2.5 CloudTalk Recent Development
11.3 Nuacom
11.3.1 Nuacom Company Details
11.3.2 Nuacom Business Overview
11.3.3 Nuacom IVR Software Introduction
11.3.4 Nuacom Revenue in IVR Software Business (2021–2026)
11.3.5 Nuacom Recent Development
11.4 Servetel
11.4.1 Servetel Company Details
11.4.2 Servetel Business Overview
11.4.3 Servetel IVR Software Introduction
11.4.4 Servetel Revenue in IVR Software Business (2021–2026)
11.4.5 Servetel Recent Development
11.5 Office24by7
11.5.1 Office24by7 Company Details
11.5.2 Office24by7 Business Overview
11.5.3 Office24by7 IVR Software Introduction
11.5.4 Office24by7 Revenue in IVR Software Business (2021–2026)
11.5.5 Office24by7 Recent Development
11.6 Twilio
11.6.1 Twilio Company Details
11.6.2 Twilio Business Overview
11.6.3 Twilio IVR Software Introduction
11.6.4 Twilio Revenue in IVR Software Business (2021–2026)
11.6.5 Twilio Recent Development
11.7 Phonexa
11.7.1 Phonexa Company Details
11.7.2 Phonexa Business Overview
11.7.3 Phonexa IVR Software Introduction
11.7.4 Phonexa Revenue in IVR Software Business (2021–2026)
11.7.5 Phonexa Recent Development
11.8 LiveVox
11.8.1 LiveVox Company Details
11.8.2 LiveVox Business Overview
11.8.3 LiveVox IVR Software Introduction
11.8.4 LiveVox Revenue in IVR Software Business (2021–2026)
11.8.5 LiveVox Recent Development
11.9 XCALLY
11.9.1 XCALLY Company Details
11.9.2 XCALLY Business Overview
11.9.3 XCALLY IVR Software Introduction
11.9.4 XCALLY Revenue in IVR Software Business (2021–2026)
11.9.5 XCALLY Recent Development
11.10 Toky
11.10.1 Toky Company Details
11.10.2 Toky Business Overview
11.10.3 Toky IVR Software Introduction
11.10.4 Toky Revenue in IVR Software Business (2021–2026)
11.10.5 Toky Recent Development
11.11 Voiptime Cloud
11.11.1 Voiptime Cloud Company Details
11.11.2 Voiptime Cloud Business Overview
11.11.3 Voiptime Cloud IVR Software Introduction
11.11.4 Voiptime Cloud Revenue in IVR Software Business (2021–2026)
11.11.5 Voiptime Cloud Recent Development
11.12 Noble Solution Suite
11.12.1 Noble Solution Suite Company Details
11.12.2 Noble Solution Suite Business Overview
11.12.3 Noble Solution Suite IVR Software Introduction
11.12.4 Noble Solution Suite Revenue in IVR Software Business (2021–2026)
11.12.5 Noble Solution Suite Recent Development
11.13 MessageBird
11.13.1 MessageBird Company Details
11.13.2 MessageBird Business Overview
11.13.3 MessageBird IVR Software Introduction
11.13.4 MessageBird Revenue in IVR Software Business (2021–2026)
11.13.5 MessageBird Recent Development
11.14 AVOXI Genius
11.14.1 AVOXI Genius Company Details
11.14.2 AVOXI Genius Business Overview
11.14.3 AVOXI Genius IVR Software Introduction
11.14.4 AVOXI Genius Revenue in IVR Software Business (2021–2026)
11.14.5 AVOXI Genius Recent Development
11.15 ETS
11.15.1 ETS Company Details
11.15.2 ETS Business Overview
11.15.3 ETS IVR Software Introduction
11.15.4 ETS Revenue in IVR Software Business (2021–2026)
11.15.5 ETS Recent Development
11.16 VoIP.ms
11.16.1 VoIP.ms Company Details
11.16.2 VoIP.ms Business Overview
11.16.3 VoIP.ms IVR Software Introduction
11.16.4 VoIP.ms Revenue in IVR Software Business (2021–2026)
11.16.5 VoIP.ms Recent Development
11.17 Justcall
11.17.1 Justcall Company Details
11.17.2 Justcall Business Overview
11.17.3 Justcall IVR Software Introduction
11.17.4 Justcall Revenue in IVR Software Business (2021–2026)
11.17.5 Justcall Recent Development
11.18 Ozonetel CloudAgent
11.18.1 Ozonetel CloudAgent Company Details
11.18.2 Ozonetel CloudAgent Business Overview
11.18.3 Ozonetel CloudAgent IVR Software Introduction
11.18.4 Ozonetel CloudAgent Revenue in IVR Software Business (2021–2026)
11.18.5 Ozonetel CloudAgent Recent Development
11.19 Call Center Studio
11.19.1 Call Center Studio Company Details
11.19.2 Call Center Studio Business Overview
11.19.3 Call Center Studio IVR Software Introduction
11.19.4 Call Center Studio Revenue in IVR Software Business (2021–2026)
11.19.5 Call Center Studio Recent Development
11.20 CloudCall
11.20.1 CloudCall Company Details
11.20.2 CloudCall Business Overview
11.20.3 CloudCall IVR Software Introduction
11.20.4 CloudCall Revenue in IVR Software Business (2021–2026)
11.20.5 CloudCall Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global IVR Software Market Size Growth Rate by Type (US$ Million): 2021 vs 2025 vs 2032
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global IVR Software Market Size Growth by Application (US$ Million): 2021 vs 2025 vs 2032
Table 5. Global IVR Software Market Size by Region (US$ Million): 2021 vs 2025 vs 2032
Table 6. Global IVR Software Market Size by Region (US$ Million), 2021–2026
Table 7. Global IVR Software Market Share by Region (2021–2026)
Table 8. Global IVR Software Forecasted Market Size by Region (US$ Million), 2027–2032
Table 9. Global IVR Software Market Share by Region (2027–2032)
Table 10. IVR Software Market Trends
Table 11. IVR Software Market Drivers
Table 12. IVR Software Market Challenges
Table 13. IVR Software Market Restraints
Table 14. Global IVR Software Revenue by Players (US$ Million), 2021–2026
Table 15. Global IVR Software Market Share by Players (2021–2026)
Table 16. Global Top IVR Software Players by Tier (Tier 1, Tier 2, and Tier 3), based on IVR Software Revenue, 2025
Table 17. Ranking of Global Top IVR Software Companies by Revenue (US$ Million) in 2025
Table 18. Global 5 Largest Players Market Share by IVR Software Revenue (CR5 and HHI), 2021–2026
Table 19. Global Key Players of IVR Software, Headquarters and Area Served
Table 20. Global Key Players of IVR Software, Products and Applications
Table 21. Global Key Players of IVR Software, Date of General Availability (GA)
Table 22. Mergers and Acquisitions, Expansion Plans
Table 23. Global IVR Software Market Size by Type (US$ Million), 2021–2026
Table 24. Global IVR Software Revenue Market Share by Type (2021–2026)
Table 25. Global IVR Software Forecasted Market Size by Type (US$ Million), 2027–2032
Table 26. Global IVR Software Revenue Market Share by Type (2027–2032)
Table 27. Global IVR Software Market Size by Application (US$ Million), 2021–2026
Table 28. Global IVR Software Revenue Market Share by Application (2021–2026)
Table 29. Global IVR Software Forecasted Market Size by Application (US$ Million), 2027–2032
Table 30. Global IVR Software Revenue Market Share by Application (2027–2032)
Table 31. North America IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 32. North America IVR Software Market Size by Country (US$ Million), 2021–2026
Table 33. North America IVR Software Market Size by Country (US$ Million), 2027–2032
Table 34. Europe IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 35. Europe IVR Software Market Size by Country (US$ Million), 2021–2026
Table 36. Europe IVR Software Market Size by Country (US$ Million), 2027–2032
Table 37. Asia-Pacific IVR Software Market Size Growth Rate by Region (US$ Million): 2021 vs 2025 vs 2032
Table 38. Asia-Pacific IVR Software Market Size by Region (US$ Million), 2021–2026
Table 39. Asia-Pacific IVR Software Market Size by Region (US$ Million), 2027–2032
Table 40. Latin America IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 41. Latin America IVR Software Market Size by Country (US$ Million), 2021–2026
Table 42. Latin America IVR Software Market Size by Country (US$ Million), 2027–2032
Table 43. Middle East & Africa IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 44. Middle East & Africa IVR Software Market Size by Country (US$ Million), 2021–2026
Table 45. Middle East & Africa IVR Software Market Size by Country (US$ Million), 2027–2032
Table 46. DCDial Company Details
Table 47. DCDial Business Overview
Table 48. DCDial IVR Software Product
Table 49. DCDial Revenue in IVR Software Business (US$ Million), 2021–2026
Table 50. DCDial Recent Development
Table 51. CloudTalk Company Details
Table 52. CloudTalk Business Overview
Table 53. CloudTalk IVR Software Product
Table 54. CloudTalk Revenue in IVR Software Business (US$ Million), 2021–2026
Table 55. CloudTalk Recent Development
Table 56. Nuacom Company Details
Table 57. Nuacom Business Overview
Table 58. Nuacom IVR Software Product
Table 59. Nuacom Revenue in IVR Software Business (US$ Million), 2021–2026
Table 60. Nuacom Recent Development
Table 61. Servetel Company Details
Table 62. Servetel Business Overview
Table 63. Servetel IVR Software Product
Table 64. Servetel Revenue in IVR Software Business (US$ Million), 2021–2026
Table 65. Servetel Recent Development
Table 66. Office24by7 Company Details
Table 67. Office24by7 Business Overview
Table 68. Office24by7 IVR Software Product
Table 69. Office24by7 Revenue in IVR Software Business (US$ Million), 2021–2026
Table 70. Office24by7 Recent Development
Table 71. Twilio Company Details
Table 72. Twilio Business Overview
Table 73. Twilio IVR Software Product
Table 74. Twilio Revenue in IVR Software Business (US$ Million), 2021–2026
Table 75. Twilio Recent Development
Table 76. Phonexa Company Details
Table 77. Phonexa Business Overview
Table 78. Phonexa IVR Software Product
Table 79. Phonexa Revenue in IVR Software Business (US$ Million), 2021–2026
Table 80. Phonexa Recent Development
Table 81. LiveVox Company Details
Table 82. LiveVox Business Overview
Table 83. LiveVox IVR Software Product
Table 84. LiveVox Revenue in IVR Software Business (US$ Million), 2021–2026
Table 85. LiveVox Recent Development
Table 86. XCALLY Company Details
Table 87. XCALLY Business Overview
Table 88. XCALLY IVR Software Product
Table 89. XCALLY Revenue in IVR Software Business (US$ Million), 2021–2026
Table 90. XCALLY Recent Development
Table 91. Toky Company Details
Table 92. Toky Business Overview
Table 93. Toky IVR Software Product
Table 94. Toky Revenue in IVR Software Business (US$ Million), 2021–2026
Table 95. Toky Recent Development
Table 96. Voiptime Cloud Company Details
Table 97. Voiptime Cloud Business Overview
Table 98. Voiptime Cloud IVR Software Product
Table 99. Voiptime Cloud Revenue in IVR Software Business (US$ Million), 2021–2026
Table 100. Voiptime Cloud Recent Development
Table 101. Noble Solution Suite Company Details
Table 102. Noble Solution Suite Business Overview
Table 103. Noble Solution Suite IVR Software Product
Table 104. Noble Solution Suite Revenue in IVR Software Business (US$ Million), 2021–2026
Table 105. Noble Solution Suite Recent Development
Table 106. MessageBird Company Details
Table 107. MessageBird Business Overview
Table 108. MessageBird IVR Software Product
Table 109. MessageBird Revenue in IVR Software Business (US$ Million), 2021–2026
Table 110. MessageBird Recent Development
Table 111. AVOXI Genius Company Details
Table 112. AVOXI Genius Business Overview
Table 113. AVOXI Genius IVR Software Product
Table 114. AVOXI Genius Revenue in IVR Software Business (US$ Million), 2021–2026
Table 115. AVOXI Genius Recent Development
Table 116. ETS Company Details
Table 117. ETS Business Overview
Table 118. ETS IVR Software Product
Table 119. ETS Revenue in IVR Software Business (US$ Million), 2021–2026
Table 120. ETS Recent Development
Table 121. VoIP.ms Company Details
Table 122. VoIP.ms Business Overview
Table 123. VoIP.ms IVR Software Product
Table 124. VoIP.ms Revenue in IVR Software Business (US$ Million), 2021–2026
Table 125. VoIP.ms Recent Development
Table 126. Justcall Company Details
Table 127. Justcall Business Overview
Table 128. Justcall IVR Software Product
Table 129. Justcall Revenue in IVR Software Business (US$ Million), 2021–2026
Table 130. Justcall Recent Development
Table 131. Ozonetel CloudAgent Company Details
Table 132. Ozonetel CloudAgent Business Overview
Table 133. Ozonetel CloudAgent IVR Software Product
Table 134. Ozonetel CloudAgent Revenue in IVR Software Business (US$ Million), 2021–2026
Table 135. Ozonetel CloudAgent Recent Development
Table 136. Call Center Studio Company Details
Table 137. Call Center Studio Business Overview
Table 138. Call Center Studio IVR Software Product
Table 139. Call Center Studio Revenue in IVR Software Business (US$ Million), 2021–2026
Table 140. Call Center Studio Recent Development
Table 141. CloudCall Company Details
Table 142. CloudCall Business Overview
Table 143. CloudCall IVR Software Product
Table 144. CloudCall Revenue in IVR Software Business (US$ Million), 2021–2026
Table 145. CloudCall Recent Development
Table 146. Research Programs/Design for This Report
Table 147. Key Data Information from Secondary Sources
Table 148. Key Data Information from Primary Sources
Table 149. Authors List of This Report
List of Figures
Figure 1. IVR Software Picture
Figure 2. Global IVR Software Market Size Comparison by Type (US$ Million), 2021–2032
Figure 3. Global IVR Software Market Share by Type: 2025 vs 2032
Figure 4. Cloud-Based Features
Figure 5. On-Premise Features
Figure 6. Global IVR Software Market Size by Application (US$ Million), 2021–2032
Figure 7. Global IVR Software Market Share by Application: 2025 vs 2032
Figure 8. Large Enterprises Case Studies
Figure 9. SMEs Case Studies
Figure 10. IVR Software Report Years Considered
Figure 11. Global IVR Software Market Size (US$ Million), Year-over-Year: 2021–2032
Figure 12. Global IVR Software Market Size, (US$ Million), 2021 vs 2025 vs 2032
Figure 13. Global IVR Software Market Share by Region: 2025 vs 2032
Figure 14. Global IVR Software Market Share by Players in 2025
Figure 15. Global IVR Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
Figure 16. The Top 10 and 5 Players Market Share by IVR Software Revenue in 2025
Figure 17. North America IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 18. North America IVR Software Market Share by Country (2021–2032)
Figure 19. United States IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 20. Canada IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 21. Europe IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 22. Europe IVR Software Market Share by Country (2021–2032)
Figure 23. Germany IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 24. France IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 25. U.K. IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 26. Italy IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 27. Russia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 28. Ireland IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 29. Asia-Pacific IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 30. Asia-Pacific IVR Software Market Share by Region (2021–2032)
Figure 31. China IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 32. Japan IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 33. South Korea IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 34. Southeast Asia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 35. India IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 36. Australia & New Zealand IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 37. Latin America IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 38. Latin America IVR Software Market Share by Country (2021–2032)
Figure 39. Mexico IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 40. Brazil IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 41. Middle East & Africa IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 42. Middle East & Africa IVR Software Market Share by Country (2021–2032)
Figure 43. Israel IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 44. Saudi Arabia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 45. UAE IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 46. DCDial Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 47. CloudTalk Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 48. Nuacom Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 49. Servetel Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 50. Office24by7 Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 51. Twilio Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 52. Phonexa Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 53. LiveVox Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 54. XCALLY Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 55. Toky Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 56. Voiptime Cloud Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 57. Noble Solution Suite Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 58. MessageBird Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 59. AVOXI Genius Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 60. ETS Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 61. VoIP.ms Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 62. Justcall Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 63. Ozonetel CloudAgent Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 64. Call Center Studio Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 65. CloudCall Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed
Table 1. Global IVR Software Market Size Growth Rate by Type (US$ Million): 2021 vs 2025 vs 2032
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global IVR Software Market Size Growth by Application (US$ Million): 2021 vs 2025 vs 2032
Table 5. Global IVR Software Market Size by Region (US$ Million): 2021 vs 2025 vs 2032
Table 6. Global IVR Software Market Size by Region (US$ Million), 2021–2026
Table 7. Global IVR Software Market Share by Region (2021–2026)
Table 8. Global IVR Software Forecasted Market Size by Region (US$ Million), 2027–2032
Table 9. Global IVR Software Market Share by Region (2027–2032)
Table 10. IVR Software Market Trends
Table 11. IVR Software Market Drivers
Table 12. IVR Software Market Challenges
Table 13. IVR Software Market Restraints
Table 14. Global IVR Software Revenue by Players (US$ Million), 2021–2026
Table 15. Global IVR Software Market Share by Players (2021–2026)
Table 16. Global Top IVR Software Players by Tier (Tier 1, Tier 2, and Tier 3), based on IVR Software Revenue, 2025
Table 17. Ranking of Global Top IVR Software Companies by Revenue (US$ Million) in 2025
Table 18. Global 5 Largest Players Market Share by IVR Software Revenue (CR5 and HHI), 2021–2026
Table 19. Global Key Players of IVR Software, Headquarters and Area Served
Table 20. Global Key Players of IVR Software, Products and Applications
Table 21. Global Key Players of IVR Software, Date of General Availability (GA)
Table 22. Mergers and Acquisitions, Expansion Plans
Table 23. Global IVR Software Market Size by Type (US$ Million), 2021–2026
Table 24. Global IVR Software Revenue Market Share by Type (2021–2026)
Table 25. Global IVR Software Forecasted Market Size by Type (US$ Million), 2027–2032
Table 26. Global IVR Software Revenue Market Share by Type (2027–2032)
Table 27. Global IVR Software Market Size by Application (US$ Million), 2021–2026
Table 28. Global IVR Software Revenue Market Share by Application (2021–2026)
Table 29. Global IVR Software Forecasted Market Size by Application (US$ Million), 2027–2032
Table 30. Global IVR Software Revenue Market Share by Application (2027–2032)
Table 31. North America IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 32. North America IVR Software Market Size by Country (US$ Million), 2021–2026
Table 33. North America IVR Software Market Size by Country (US$ Million), 2027–2032
Table 34. Europe IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 35. Europe IVR Software Market Size by Country (US$ Million), 2021–2026
Table 36. Europe IVR Software Market Size by Country (US$ Million), 2027–2032
Table 37. Asia-Pacific IVR Software Market Size Growth Rate by Region (US$ Million): 2021 vs 2025 vs 2032
Table 38. Asia-Pacific IVR Software Market Size by Region (US$ Million), 2021–2026
Table 39. Asia-Pacific IVR Software Market Size by Region (US$ Million), 2027–2032
Table 40. Latin America IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 41. Latin America IVR Software Market Size by Country (US$ Million), 2021–2026
Table 42. Latin America IVR Software Market Size by Country (US$ Million), 2027–2032
Table 43. Middle East & Africa IVR Software Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 44. Middle East & Africa IVR Software Market Size by Country (US$ Million), 2021–2026
Table 45. Middle East & Africa IVR Software Market Size by Country (US$ Million), 2027–2032
Table 46. DCDial Company Details
Table 47. DCDial Business Overview
Table 48. DCDial IVR Software Product
Table 49. DCDial Revenue in IVR Software Business (US$ Million), 2021–2026
Table 50. DCDial Recent Development
Table 51. CloudTalk Company Details
Table 52. CloudTalk Business Overview
Table 53. CloudTalk IVR Software Product
Table 54. CloudTalk Revenue in IVR Software Business (US$ Million), 2021–2026
Table 55. CloudTalk Recent Development
Table 56. Nuacom Company Details
Table 57. Nuacom Business Overview
Table 58. Nuacom IVR Software Product
Table 59. Nuacom Revenue in IVR Software Business (US$ Million), 2021–2026
Table 60. Nuacom Recent Development
Table 61. Servetel Company Details
Table 62. Servetel Business Overview
Table 63. Servetel IVR Software Product
Table 64. Servetel Revenue in IVR Software Business (US$ Million), 2021–2026
Table 65. Servetel Recent Development
Table 66. Office24by7 Company Details
Table 67. Office24by7 Business Overview
Table 68. Office24by7 IVR Software Product
Table 69. Office24by7 Revenue in IVR Software Business (US$ Million), 2021–2026
Table 70. Office24by7 Recent Development
Table 71. Twilio Company Details
Table 72. Twilio Business Overview
Table 73. Twilio IVR Software Product
Table 74. Twilio Revenue in IVR Software Business (US$ Million), 2021–2026
Table 75. Twilio Recent Development
Table 76. Phonexa Company Details
Table 77. Phonexa Business Overview
Table 78. Phonexa IVR Software Product
Table 79. Phonexa Revenue in IVR Software Business (US$ Million), 2021–2026
Table 80. Phonexa Recent Development
Table 81. LiveVox Company Details
Table 82. LiveVox Business Overview
Table 83. LiveVox IVR Software Product
Table 84. LiveVox Revenue in IVR Software Business (US$ Million), 2021–2026
Table 85. LiveVox Recent Development
Table 86. XCALLY Company Details
Table 87. XCALLY Business Overview
Table 88. XCALLY IVR Software Product
Table 89. XCALLY Revenue in IVR Software Business (US$ Million), 2021–2026
Table 90. XCALLY Recent Development
Table 91. Toky Company Details
Table 92. Toky Business Overview
Table 93. Toky IVR Software Product
Table 94. Toky Revenue in IVR Software Business (US$ Million), 2021–2026
Table 95. Toky Recent Development
Table 96. Voiptime Cloud Company Details
Table 97. Voiptime Cloud Business Overview
Table 98. Voiptime Cloud IVR Software Product
Table 99. Voiptime Cloud Revenue in IVR Software Business (US$ Million), 2021–2026
Table 100. Voiptime Cloud Recent Development
Table 101. Noble Solution Suite Company Details
Table 102. Noble Solution Suite Business Overview
Table 103. Noble Solution Suite IVR Software Product
Table 104. Noble Solution Suite Revenue in IVR Software Business (US$ Million), 2021–2026
Table 105. Noble Solution Suite Recent Development
Table 106. MessageBird Company Details
Table 107. MessageBird Business Overview
Table 108. MessageBird IVR Software Product
Table 109. MessageBird Revenue in IVR Software Business (US$ Million), 2021–2026
Table 110. MessageBird Recent Development
Table 111. AVOXI Genius Company Details
Table 112. AVOXI Genius Business Overview
Table 113. AVOXI Genius IVR Software Product
Table 114. AVOXI Genius Revenue in IVR Software Business (US$ Million), 2021–2026
Table 115. AVOXI Genius Recent Development
Table 116. ETS Company Details
Table 117. ETS Business Overview
Table 118. ETS IVR Software Product
Table 119. ETS Revenue in IVR Software Business (US$ Million), 2021–2026
Table 120. ETS Recent Development
Table 121. VoIP.ms Company Details
Table 122. VoIP.ms Business Overview
Table 123. VoIP.ms IVR Software Product
Table 124. VoIP.ms Revenue in IVR Software Business (US$ Million), 2021–2026
Table 125. VoIP.ms Recent Development
Table 126. Justcall Company Details
Table 127. Justcall Business Overview
Table 128. Justcall IVR Software Product
Table 129. Justcall Revenue in IVR Software Business (US$ Million), 2021–2026
Table 130. Justcall Recent Development
Table 131. Ozonetel CloudAgent Company Details
Table 132. Ozonetel CloudAgent Business Overview
Table 133. Ozonetel CloudAgent IVR Software Product
Table 134. Ozonetel CloudAgent Revenue in IVR Software Business (US$ Million), 2021–2026
Table 135. Ozonetel CloudAgent Recent Development
Table 136. Call Center Studio Company Details
Table 137. Call Center Studio Business Overview
Table 138. Call Center Studio IVR Software Product
Table 139. Call Center Studio Revenue in IVR Software Business (US$ Million), 2021–2026
Table 140. Call Center Studio Recent Development
Table 141. CloudCall Company Details
Table 142. CloudCall Business Overview
Table 143. CloudCall IVR Software Product
Table 144. CloudCall Revenue in IVR Software Business (US$ Million), 2021–2026
Table 145. CloudCall Recent Development
Table 146. Research Programs/Design for This Report
Table 147. Key Data Information from Secondary Sources
Table 148. Key Data Information from Primary Sources
Table 149. Authors List of This Report
List of Figures
Figure 1. IVR Software Picture
Figure 2. Global IVR Software Market Size Comparison by Type (US$ Million), 2021–2032
Figure 3. Global IVR Software Market Share by Type: 2025 vs 2032
Figure 4. Cloud-Based Features
Figure 5. On-Premise Features
Figure 6. Global IVR Software Market Size by Application (US$ Million), 2021–2032
Figure 7. Global IVR Software Market Share by Application: 2025 vs 2032
Figure 8. Large Enterprises Case Studies
Figure 9. SMEs Case Studies
Figure 10. IVR Software Report Years Considered
Figure 11. Global IVR Software Market Size (US$ Million), Year-over-Year: 2021–2032
Figure 12. Global IVR Software Market Size, (US$ Million), 2021 vs 2025 vs 2032
Figure 13. Global IVR Software Market Share by Region: 2025 vs 2032
Figure 14. Global IVR Software Market Share by Players in 2025
Figure 15. Global IVR Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
Figure 16. The Top 10 and 5 Players Market Share by IVR Software Revenue in 2025
Figure 17. North America IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 18. North America IVR Software Market Share by Country (2021–2032)
Figure 19. United States IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 20. Canada IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 21. Europe IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 22. Europe IVR Software Market Share by Country (2021–2032)
Figure 23. Germany IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 24. France IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 25. U.K. IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 26. Italy IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 27. Russia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 28. Ireland IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 29. Asia-Pacific IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 30. Asia-Pacific IVR Software Market Share by Region (2021–2032)
Figure 31. China IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 32. Japan IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 33. South Korea IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 34. Southeast Asia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 35. India IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 36. Australia & New Zealand IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 37. Latin America IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 38. Latin America IVR Software Market Share by Country (2021–2032)
Figure 39. Mexico IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 40. Brazil IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 41. Middle East & Africa IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 42. Middle East & Africa IVR Software Market Share by Country (2021–2032)
Figure 43. Israel IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 44. Saudi Arabia IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 45. UAE IVR Software Market Size YoY Growth (US$ Million), 2021–2032
Figure 46. DCDial Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 47. CloudTalk Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 48. Nuacom Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 49. Servetel Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 50. Office24by7 Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 51. Twilio Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 52. Phonexa Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 53. LiveVox Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 54. XCALLY Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 55. Toky Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 56. Voiptime Cloud Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 57. Noble Solution Suite Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 58. MessageBird Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 59. AVOXI Genius Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 60. ETS Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 61. VoIP.ms Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 62. Justcall Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 63. Ozonetel CloudAgent Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 64. Call Center Studio Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 65. CloudCall Revenue Growth Rate in IVR Software Business (2021–2026)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed
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