Medical Care
Global Healthcare Customer Relationship Management (CRM) Market Research Report 2025
- Apr 07, 25
- ID: 167451
- Pages: 93
- Figures: 99
- Views: 37
The global market for Healthcare Customer Relationship Management (CRM) was valued at US$ 180 million in the year 2024 and is projected to reach a revised size of US$ 259 million by 2031, growing at a CAGR of 5.4% during the forecast period.
According to our research, the global market for medical devices is estimated at US$ 603 billion in the year 2023, and will be growing at a CAGR of 5% during next six years. The global healthcare spending contributes to occupy 10% of the global GDP and is continuously rising in recent years due to the increasing health needs of the aging population, the growing prevalence of chronic and infectious diseases and the expansion of emerging markets. The medical devices market plays a significant role in the healthcare industry. The market is driven by several factors, including the increasing demand for advanced healthcare services globally, advancements in medical technology, growing geriatric population, rising healthcare expenditure, and increasing awareness about early disease diagnosis and treatment.
This report aims to provide a comprehensive presentation of the global market for Healthcare Customer Relationship Management (CRM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Healthcare Customer Relationship Management (CRM).
The Healthcare Customer Relationship Management (CRM) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Healthcare Customer Relationship Management (CRM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Healthcare Customer Relationship Management (CRM) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
SAP SE
Accenture
AllScripts Healthcare Solutions Inc.
Amdocs Ltd.
Atos SE
Cerner Corporation
IBM
Koch Industries, Inc.
Verint Systems
Microsoft Corporation
NICE Systems Ltd.
Oracle Corporation
Salesforce
SIEMENS AG
SugarCRM
Talisma
Veeva Systems
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Hospital
Clinic
Nursing Center
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Healthcare Customer Relationship Management (CRM) company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
According to our research, the global market for medical devices is estimated at US$ 603 billion in the year 2023, and will be growing at a CAGR of 5% during next six years. The global healthcare spending contributes to occupy 10% of the global GDP and is continuously rising in recent years due to the increasing health needs of the aging population, the growing prevalence of chronic and infectious diseases and the expansion of emerging markets. The medical devices market plays a significant role in the healthcare industry. The market is driven by several factors, including the increasing demand for advanced healthcare services globally, advancements in medical technology, growing geriatric population, rising healthcare expenditure, and increasing awareness about early disease diagnosis and treatment.
This report aims to provide a comprehensive presentation of the global market for Healthcare Customer Relationship Management (CRM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Healthcare Customer Relationship Management (CRM).
The Healthcare Customer Relationship Management (CRM) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Healthcare Customer Relationship Management (CRM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Healthcare Customer Relationship Management (CRM) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
SAP SE
Accenture
AllScripts Healthcare Solutions Inc.
Amdocs Ltd.
Atos SE
Cerner Corporation
IBM
Koch Industries, Inc.
Verint Systems
Microsoft Corporation
NICE Systems Ltd.
Oracle Corporation
Salesforce
SIEMENS AG
SugarCRM
Talisma
Veeva Systems
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Hospital
Clinic
Nursing Center
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Healthcare Customer Relationship Management (CRM) company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Healthcare Customer Relationship Management (CRM) Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Hospital
1.3.3 Clinic
1.3.4 Nursing Center
1.3.5 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Healthcare Customer Relationship Management (CRM) Market Perspective (2020-2031)
2.2 Global Healthcare Customer Relationship Management (CRM) Growth Trends by Region
2.2.1 Global Healthcare Customer Relationship Management (CRM) Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Healthcare Customer Relationship Management (CRM) Historic Market Size by Region (2020-2025)
2.2.3 Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Region (2026-2031)
2.3 Healthcare Customer Relationship Management (CRM) Market Dynamics
2.3.1 Healthcare Customer Relationship Management (CRM) Industry Trends
2.3.2 Healthcare Customer Relationship Management (CRM) Market Drivers
2.3.3 Healthcare Customer Relationship Management (CRM) Market Challenges
2.3.4 Healthcare Customer Relationship Management (CRM) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Healthcare Customer Relationship Management (CRM) Players by Revenue
3.1.1 Global Top Healthcare Customer Relationship Management (CRM) Players by Revenue (2020-2025)
3.1.2 Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Players (2020-2025)
3.2 Global Healthcare Customer Relationship Management (CRM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Healthcare Customer Relationship Management (CRM) Revenue
3.4 Global Healthcare Customer Relationship Management (CRM) Market Concentration Ratio
3.4.1 Global Healthcare Customer Relationship Management (CRM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Healthcare Customer Relationship Management (CRM) Revenue in 2024
3.5 Global Key Players of Healthcare Customer Relationship Management (CRM) Head office and Area Served
3.6 Global Key Players of Healthcare Customer Relationship Management (CRM), Product and Application
3.7 Global Key Players of Healthcare Customer Relationship Management (CRM), Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare Customer Relationship Management (CRM) Breakdown Data by Type
4.1 Global Healthcare Customer Relationship Management (CRM) Historic Market Size by Type (2020-2025)
4.2 Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Type (2026-2031)
5 Healthcare Customer Relationship Management (CRM) Breakdown Data by Application
5.1 Global Healthcare Customer Relationship Management (CRM) Historic Market Size by Application (2020-2025)
5.2 Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
6.2 North America Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
6.4 North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
7.2 Europe Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
7.4 Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
8.2 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025)
8.4 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
9.2 Latin America Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
9.4 Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
10.2 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
10.4 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 SAP SE
11.1.1 SAP SE Company Details
11.1.2 SAP SE Business Overview
11.1.3 SAP SE Healthcare Customer Relationship Management (CRM) Introduction
11.1.4 SAP SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.1.5 SAP SE Recent Development
11.2 Accenture
11.2.1 Accenture Company Details
11.2.2 Accenture Business Overview
11.2.3 Accenture Healthcare Customer Relationship Management (CRM) Introduction
11.2.4 Accenture Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.2.5 Accenture Recent Development
11.3 AllScripts Healthcare Solutions Inc.
11.3.1 AllScripts Healthcare Solutions Inc. Company Details
11.3.2 AllScripts Healthcare Solutions Inc. Business Overview
11.3.3 AllScripts Healthcare Solutions Inc. Healthcare Customer Relationship Management (CRM) Introduction
11.3.4 AllScripts Healthcare Solutions Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.3.5 AllScripts Healthcare Solutions Inc. Recent Development
11.4 Amdocs Ltd.
11.4.1 Amdocs Ltd. Company Details
11.4.2 Amdocs Ltd. Business Overview
11.4.3 Amdocs Ltd. Healthcare Customer Relationship Management (CRM) Introduction
11.4.4 Amdocs Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.4.5 Amdocs Ltd. Recent Development
11.5 Atos SE
11.5.1 Atos SE Company Details
11.5.2 Atos SE Business Overview
11.5.3 Atos SE Healthcare Customer Relationship Management (CRM) Introduction
11.5.4 Atos SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.5.5 Atos SE Recent Development
11.6 Cerner Corporation
11.6.1 Cerner Corporation Company Details
11.6.2 Cerner Corporation Business Overview
11.6.3 Cerner Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.6.4 Cerner Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.6.5 Cerner Corporation Recent Development
11.7 IBM
11.7.1 IBM Company Details
11.7.2 IBM Business Overview
11.7.3 IBM Healthcare Customer Relationship Management (CRM) Introduction
11.7.4 IBM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.7.5 IBM Recent Development
11.8 Koch Industries, Inc.
11.8.1 Koch Industries, Inc. Company Details
11.8.2 Koch Industries, Inc. Business Overview
11.8.3 Koch Industries, Inc. Healthcare Customer Relationship Management (CRM) Introduction
11.8.4 Koch Industries, Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.8.5 Koch Industries, Inc. Recent Development
11.9 Verint Systems
11.9.1 Verint Systems Company Details
11.9.2 Verint Systems Business Overview
11.9.3 Verint Systems Healthcare Customer Relationship Management (CRM) Introduction
11.9.4 Verint Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.9.5 Verint Systems Recent Development
11.10 Microsoft Corporation
11.10.1 Microsoft Corporation Company Details
11.10.2 Microsoft Corporation Business Overview
11.10.3 Microsoft Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.10.4 Microsoft Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.10.5 Microsoft Corporation Recent Development
11.11 NICE Systems Ltd.
11.11.1 NICE Systems Ltd. Company Details
11.11.2 NICE Systems Ltd. Business Overview
11.11.3 NICE Systems Ltd. Healthcare Customer Relationship Management (CRM) Introduction
11.11.4 NICE Systems Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.11.5 NICE Systems Ltd. Recent Development
11.12 Oracle Corporation
11.12.1 Oracle Corporation Company Details
11.12.2 Oracle Corporation Business Overview
11.12.3 Oracle Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.12.4 Oracle Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.12.5 Oracle Corporation Recent Development
11.13 Salesforce
11.13.1 Salesforce Company Details
11.13.2 Salesforce Business Overview
11.13.3 Salesforce Healthcare Customer Relationship Management (CRM) Introduction
11.13.4 Salesforce Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.13.5 Salesforce Recent Development
11.14 SIEMENS AG
11.14.1 SIEMENS AG Company Details
11.14.2 SIEMENS AG Business Overview
11.14.3 SIEMENS AG Healthcare Customer Relationship Management (CRM) Introduction
11.14.4 SIEMENS AG Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.14.5 SIEMENS AG Recent Development
11.15 SugarCRM
11.15.1 SugarCRM Company Details
11.15.2 SugarCRM Business Overview
11.15.3 SugarCRM Healthcare Customer Relationship Management (CRM) Introduction
11.15.4 SugarCRM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.15.5 SugarCRM Recent Development
11.16 Talisma
11.16.1 Talisma Company Details
11.16.2 Talisma Business Overview
11.16.3 Talisma Healthcare Customer Relationship Management (CRM) Introduction
11.16.4 Talisma Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.16.5 Talisma Recent Development
11.17 Veeva Systems
11.17.1 Veeva Systems Company Details
11.17.2 Veeva Systems Business Overview
11.17.3 Veeva Systems Healthcare Customer Relationship Management (CRM) Introduction
11.17.4 Veeva Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.17.5 Veeva Systems Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Healthcare Customer Relationship Management (CRM) Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Hospital
1.3.3 Clinic
1.3.4 Nursing Center
1.3.5 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Healthcare Customer Relationship Management (CRM) Market Perspective (2020-2031)
2.2 Global Healthcare Customer Relationship Management (CRM) Growth Trends by Region
2.2.1 Global Healthcare Customer Relationship Management (CRM) Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Healthcare Customer Relationship Management (CRM) Historic Market Size by Region (2020-2025)
2.2.3 Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Region (2026-2031)
2.3 Healthcare Customer Relationship Management (CRM) Market Dynamics
2.3.1 Healthcare Customer Relationship Management (CRM) Industry Trends
2.3.2 Healthcare Customer Relationship Management (CRM) Market Drivers
2.3.3 Healthcare Customer Relationship Management (CRM) Market Challenges
2.3.4 Healthcare Customer Relationship Management (CRM) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Healthcare Customer Relationship Management (CRM) Players by Revenue
3.1.1 Global Top Healthcare Customer Relationship Management (CRM) Players by Revenue (2020-2025)
3.1.2 Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Players (2020-2025)
3.2 Global Healthcare Customer Relationship Management (CRM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Healthcare Customer Relationship Management (CRM) Revenue
3.4 Global Healthcare Customer Relationship Management (CRM) Market Concentration Ratio
3.4.1 Global Healthcare Customer Relationship Management (CRM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Healthcare Customer Relationship Management (CRM) Revenue in 2024
3.5 Global Key Players of Healthcare Customer Relationship Management (CRM) Head office and Area Served
3.6 Global Key Players of Healthcare Customer Relationship Management (CRM), Product and Application
3.7 Global Key Players of Healthcare Customer Relationship Management (CRM), Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare Customer Relationship Management (CRM) Breakdown Data by Type
4.1 Global Healthcare Customer Relationship Management (CRM) Historic Market Size by Type (2020-2025)
4.2 Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Type (2026-2031)
5 Healthcare Customer Relationship Management (CRM) Breakdown Data by Application
5.1 Global Healthcare Customer Relationship Management (CRM) Historic Market Size by Application (2020-2025)
5.2 Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
6.2 North America Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
6.4 North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
7.2 Europe Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
7.4 Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
8.2 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025)
8.4 Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
9.2 Latin America Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
9.4 Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size (2020-2031)
10.2 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025)
10.4 Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 SAP SE
11.1.1 SAP SE Company Details
11.1.2 SAP SE Business Overview
11.1.3 SAP SE Healthcare Customer Relationship Management (CRM) Introduction
11.1.4 SAP SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.1.5 SAP SE Recent Development
11.2 Accenture
11.2.1 Accenture Company Details
11.2.2 Accenture Business Overview
11.2.3 Accenture Healthcare Customer Relationship Management (CRM) Introduction
11.2.4 Accenture Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.2.5 Accenture Recent Development
11.3 AllScripts Healthcare Solutions Inc.
11.3.1 AllScripts Healthcare Solutions Inc. Company Details
11.3.2 AllScripts Healthcare Solutions Inc. Business Overview
11.3.3 AllScripts Healthcare Solutions Inc. Healthcare Customer Relationship Management (CRM) Introduction
11.3.4 AllScripts Healthcare Solutions Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.3.5 AllScripts Healthcare Solutions Inc. Recent Development
11.4 Amdocs Ltd.
11.4.1 Amdocs Ltd. Company Details
11.4.2 Amdocs Ltd. Business Overview
11.4.3 Amdocs Ltd. Healthcare Customer Relationship Management (CRM) Introduction
11.4.4 Amdocs Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.4.5 Amdocs Ltd. Recent Development
11.5 Atos SE
11.5.1 Atos SE Company Details
11.5.2 Atos SE Business Overview
11.5.3 Atos SE Healthcare Customer Relationship Management (CRM) Introduction
11.5.4 Atos SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.5.5 Atos SE Recent Development
11.6 Cerner Corporation
11.6.1 Cerner Corporation Company Details
11.6.2 Cerner Corporation Business Overview
11.6.3 Cerner Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.6.4 Cerner Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.6.5 Cerner Corporation Recent Development
11.7 IBM
11.7.1 IBM Company Details
11.7.2 IBM Business Overview
11.7.3 IBM Healthcare Customer Relationship Management (CRM) Introduction
11.7.4 IBM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.7.5 IBM Recent Development
11.8 Koch Industries, Inc.
11.8.1 Koch Industries, Inc. Company Details
11.8.2 Koch Industries, Inc. Business Overview
11.8.3 Koch Industries, Inc. Healthcare Customer Relationship Management (CRM) Introduction
11.8.4 Koch Industries, Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.8.5 Koch Industries, Inc. Recent Development
11.9 Verint Systems
11.9.1 Verint Systems Company Details
11.9.2 Verint Systems Business Overview
11.9.3 Verint Systems Healthcare Customer Relationship Management (CRM) Introduction
11.9.4 Verint Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.9.5 Verint Systems Recent Development
11.10 Microsoft Corporation
11.10.1 Microsoft Corporation Company Details
11.10.2 Microsoft Corporation Business Overview
11.10.3 Microsoft Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.10.4 Microsoft Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.10.5 Microsoft Corporation Recent Development
11.11 NICE Systems Ltd.
11.11.1 NICE Systems Ltd. Company Details
11.11.2 NICE Systems Ltd. Business Overview
11.11.3 NICE Systems Ltd. Healthcare Customer Relationship Management (CRM) Introduction
11.11.4 NICE Systems Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.11.5 NICE Systems Ltd. Recent Development
11.12 Oracle Corporation
11.12.1 Oracle Corporation Company Details
11.12.2 Oracle Corporation Business Overview
11.12.3 Oracle Corporation Healthcare Customer Relationship Management (CRM) Introduction
11.12.4 Oracle Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.12.5 Oracle Corporation Recent Development
11.13 Salesforce
11.13.1 Salesforce Company Details
11.13.2 Salesforce Business Overview
11.13.3 Salesforce Healthcare Customer Relationship Management (CRM) Introduction
11.13.4 Salesforce Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.13.5 Salesforce Recent Development
11.14 SIEMENS AG
11.14.1 SIEMENS AG Company Details
11.14.2 SIEMENS AG Business Overview
11.14.3 SIEMENS AG Healthcare Customer Relationship Management (CRM) Introduction
11.14.4 SIEMENS AG Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.14.5 SIEMENS AG Recent Development
11.15 SugarCRM
11.15.1 SugarCRM Company Details
11.15.2 SugarCRM Business Overview
11.15.3 SugarCRM Healthcare Customer Relationship Management (CRM) Introduction
11.15.4 SugarCRM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.15.5 SugarCRM Recent Development
11.16 Talisma
11.16.1 Talisma Company Details
11.16.2 Talisma Business Overview
11.16.3 Talisma Healthcare Customer Relationship Management (CRM) Introduction
11.16.4 Talisma Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.16.5 Talisma Recent Development
11.17 Veeva Systems
11.17.1 Veeva Systems Company Details
11.17.2 Veeva Systems Business Overview
11.17.3 Veeva Systems Healthcare Customer Relationship Management (CRM) Introduction
11.17.4 Veeva Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
11.17.5 Veeva Systems Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global Healthcare Customer Relationship Management (CRM) Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Healthcare Customer Relationship Management (CRM) Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Healthcare Customer Relationship Management (CRM) Market Share by Region (2020-2025)
Table 8. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Healthcare Customer Relationship Management (CRM) Market Share by Region (2026-2031)
Table 10. Healthcare Customer Relationship Management (CRM) Market Trends
Table 11. Healthcare Customer Relationship Management (CRM) Market Drivers
Table 12. Healthcare Customer Relationship Management (CRM) Market Challenges
Table 13. Healthcare Customer Relationship Management (CRM) Market Restraints
Table 14. Global Healthcare Customer Relationship Management (CRM) Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Healthcare Customer Relationship Management (CRM) Market Share by Players (2020-2025)
Table 16. Global Top Healthcare Customer Relationship Management (CRM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare Customer Relationship Management (CRM) as of 2024)
Table 17. Ranking of Global Top Healthcare Customer Relationship Management (CRM) Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Healthcare Customer Relationship Management (CRM) Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Healthcare Customer Relationship Management (CRM), Headquarters and Area Served
Table 20. Global Key Players of Healthcare Customer Relationship Management (CRM), Product and Application
Table 21. Global Key Players of Healthcare Customer Relationship Management (CRM), Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Healthcare Customer Relationship Management (CRM) Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Type (2020-2025)
Table 25. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Type (2026-2031)
Table 27. Global Healthcare Customer Relationship Management (CRM) Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Application (2020-2025)
Table 29. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Application (2026-2031)
Table 31. North America Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 46. SAP SE Company Details
Table 47. SAP SE Business Overview
Table 48. SAP SE Healthcare Customer Relationship Management (CRM) Product
Table 49. SAP SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 50. SAP SE Recent Development
Table 51. Accenture Company Details
Table 52. Accenture Business Overview
Table 53. Accenture Healthcare Customer Relationship Management (CRM) Product
Table 54. Accenture Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 55. Accenture Recent Development
Table 56. AllScripts Healthcare Solutions Inc. Company Details
Table 57. AllScripts Healthcare Solutions Inc. Business Overview
Table 58. AllScripts Healthcare Solutions Inc. Healthcare Customer Relationship Management (CRM) Product
Table 59. AllScripts Healthcare Solutions Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 60. AllScripts Healthcare Solutions Inc. Recent Development
Table 61. Amdocs Ltd. Company Details
Table 62. Amdocs Ltd. Business Overview
Table 63. Amdocs Ltd. Healthcare Customer Relationship Management (CRM) Product
Table 64. Amdocs Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 65. Amdocs Ltd. Recent Development
Table 66. Atos SE Company Details
Table 67. Atos SE Business Overview
Table 68. Atos SE Healthcare Customer Relationship Management (CRM) Product
Table 69. Atos SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 70. Atos SE Recent Development
Table 71. Cerner Corporation Company Details
Table 72. Cerner Corporation Business Overview
Table 73. Cerner Corporation Healthcare Customer Relationship Management (CRM) Product
Table 74. Cerner Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 75. Cerner Corporation Recent Development
Table 76. IBM Company Details
Table 77. IBM Business Overview
Table 78. IBM Healthcare Customer Relationship Management (CRM) Product
Table 79. IBM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 80. IBM Recent Development
Table 81. Koch Industries, Inc. Company Details
Table 82. Koch Industries, Inc. Business Overview
Table 83. Koch Industries, Inc. Healthcare Customer Relationship Management (CRM) Product
Table 84. Koch Industries, Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 85. Koch Industries, Inc. Recent Development
Table 86. Verint Systems Company Details
Table 87. Verint Systems Business Overview
Table 88. Verint Systems Healthcare Customer Relationship Management (CRM) Product
Table 89. Verint Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 90. Verint Systems Recent Development
Table 91. Microsoft Corporation Company Details
Table 92. Microsoft Corporation Business Overview
Table 93. Microsoft Corporation Healthcare Customer Relationship Management (CRM) Product
Table 94. Microsoft Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 95. Microsoft Corporation Recent Development
Table 96. NICE Systems Ltd. Company Details
Table 97. NICE Systems Ltd. Business Overview
Table 98. NICE Systems Ltd. Healthcare Customer Relationship Management (CRM) Product
Table 99. NICE Systems Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 100. NICE Systems Ltd. Recent Development
Table 101. Oracle Corporation Company Details
Table 102. Oracle Corporation Business Overview
Table 103. Oracle Corporation Healthcare Customer Relationship Management (CRM) Product
Table 104. Oracle Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 105. Oracle Corporation Recent Development
Table 106. Salesforce Company Details
Table 107. Salesforce Business Overview
Table 108. Salesforce Healthcare Customer Relationship Management (CRM) Product
Table 109. Salesforce Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 110. Salesforce Recent Development
Table 111. SIEMENS AG Company Details
Table 112. SIEMENS AG Business Overview
Table 113. SIEMENS AG Healthcare Customer Relationship Management (CRM) Product
Table 114. SIEMENS AG Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 115. SIEMENS AG Recent Development
Table 116. SugarCRM Company Details
Table 117. SugarCRM Business Overview
Table 118. SugarCRM Healthcare Customer Relationship Management (CRM) Product
Table 119. SugarCRM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 120. SugarCRM Recent Development
Table 121. Talisma Company Details
Table 122. Talisma Business Overview
Table 123. Talisma Healthcare Customer Relationship Management (CRM) Product
Table 124. Talisma Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 125. Talisma Recent Development
Table 126. Veeva Systems Company Details
Table 127. Veeva Systems Business Overview
Table 128. Veeva Systems Healthcare Customer Relationship Management (CRM) Product
Table 129. Veeva Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 130. Veeva Systems Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
Table 134. Authors List of This Report
List of Figures
Figure 1. Healthcare Customer Relationship Management (CRM) Picture
Figure 2. Global Healthcare Customer Relationship Management (CRM) Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Healthcare Customer Relationship Management (CRM) Market Share by Type: 2024 VS 2031
Figure 4. Cloud-Based Features
Figure 5. On-Premise Features
Figure 6. Global Healthcare Customer Relationship Management (CRM) Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Healthcare Customer Relationship Management (CRM) Market Share by Application: 2024 VS 2031
Figure 8. Hospital Case Studies
Figure 9. Clinic Case Studies
Figure 10. Nursing Center Case Studies
Figure 11. Others Case Studies
Figure 12. Healthcare Customer Relationship Management (CRM) Report Years Considered
Figure 13. Global Healthcare Customer Relationship Management (CRM) Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 14. Global Healthcare Customer Relationship Management (CRM) Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 15. Global Healthcare Customer Relationship Management (CRM) Market Share by Region: 2024 VS 2031
Figure 16. Global Healthcare Customer Relationship Management (CRM) Market Share by Players in 2024
Figure 17. Global Top Healthcare Customer Relationship Management (CRM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare Customer Relationship Management (CRM) as of 2024)
Figure 18. The Top 10 and 5 Players Market Share by Healthcare Customer Relationship Management (CRM) Revenue in 2024
Figure 19. North America Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. North America Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 21. United States Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Canada Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 25. Germany Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. France Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. U.K. Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Italy Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Russia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Nordic Countries Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Share by Region (2020-2031)
Figure 33. China Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Japan Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. South Korea Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Southeast Asia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. India Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Australia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 41. Mexico Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Brazil Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 45. Turkey Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Saudi Arabia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. UAE Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. SAP SE Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 49. Accenture Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 50. AllScripts Healthcare Solutions Inc. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 51. Amdocs Ltd. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 52. Atos SE Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 53. Cerner Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 54. IBM Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 55. Koch Industries, Inc. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 56. Verint Systems Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 57. Microsoft Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 58. NICE Systems Ltd. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 59. Oracle Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 60. Salesforce Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 61. SIEMENS AG Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 62. SugarCRM Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 63. Talisma Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 64. Veeva Systems Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 65. Bottom-up and Top-down Approaches for This Report
Figure 66. Data Triangulation
Figure 67. Key Executives Interviewed
Table 1. Global Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global Healthcare Customer Relationship Management (CRM) Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Healthcare Customer Relationship Management (CRM) Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Healthcare Customer Relationship Management (CRM) Market Share by Region (2020-2025)
Table 8. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Healthcare Customer Relationship Management (CRM) Market Share by Region (2026-2031)
Table 10. Healthcare Customer Relationship Management (CRM) Market Trends
Table 11. Healthcare Customer Relationship Management (CRM) Market Drivers
Table 12. Healthcare Customer Relationship Management (CRM) Market Challenges
Table 13. Healthcare Customer Relationship Management (CRM) Market Restraints
Table 14. Global Healthcare Customer Relationship Management (CRM) Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Healthcare Customer Relationship Management (CRM) Market Share by Players (2020-2025)
Table 16. Global Top Healthcare Customer Relationship Management (CRM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare Customer Relationship Management (CRM) as of 2024)
Table 17. Ranking of Global Top Healthcare Customer Relationship Management (CRM) Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Healthcare Customer Relationship Management (CRM) Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Healthcare Customer Relationship Management (CRM), Headquarters and Area Served
Table 20. Global Key Players of Healthcare Customer Relationship Management (CRM), Product and Application
Table 21. Global Key Players of Healthcare Customer Relationship Management (CRM), Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Healthcare Customer Relationship Management (CRM) Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Type (2020-2025)
Table 25. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Type (2026-2031)
Table 27. Global Healthcare Customer Relationship Management (CRM) Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Application (2020-2025)
Table 29. Global Healthcare Customer Relationship Management (CRM) Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Healthcare Customer Relationship Management (CRM) Revenue Market Share by Application (2026-2031)
Table 31. North America Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size by Country (2026-2031) & (US$ Million)
Table 46. SAP SE Company Details
Table 47. SAP SE Business Overview
Table 48. SAP SE Healthcare Customer Relationship Management (CRM) Product
Table 49. SAP SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 50. SAP SE Recent Development
Table 51. Accenture Company Details
Table 52. Accenture Business Overview
Table 53. Accenture Healthcare Customer Relationship Management (CRM) Product
Table 54. Accenture Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 55. Accenture Recent Development
Table 56. AllScripts Healthcare Solutions Inc. Company Details
Table 57. AllScripts Healthcare Solutions Inc. Business Overview
Table 58. AllScripts Healthcare Solutions Inc. Healthcare Customer Relationship Management (CRM) Product
Table 59. AllScripts Healthcare Solutions Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 60. AllScripts Healthcare Solutions Inc. Recent Development
Table 61. Amdocs Ltd. Company Details
Table 62. Amdocs Ltd. Business Overview
Table 63. Amdocs Ltd. Healthcare Customer Relationship Management (CRM) Product
Table 64. Amdocs Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 65. Amdocs Ltd. Recent Development
Table 66. Atos SE Company Details
Table 67. Atos SE Business Overview
Table 68. Atos SE Healthcare Customer Relationship Management (CRM) Product
Table 69. Atos SE Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 70. Atos SE Recent Development
Table 71. Cerner Corporation Company Details
Table 72. Cerner Corporation Business Overview
Table 73. Cerner Corporation Healthcare Customer Relationship Management (CRM) Product
Table 74. Cerner Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 75. Cerner Corporation Recent Development
Table 76. IBM Company Details
Table 77. IBM Business Overview
Table 78. IBM Healthcare Customer Relationship Management (CRM) Product
Table 79. IBM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 80. IBM Recent Development
Table 81. Koch Industries, Inc. Company Details
Table 82. Koch Industries, Inc. Business Overview
Table 83. Koch Industries, Inc. Healthcare Customer Relationship Management (CRM) Product
Table 84. Koch Industries, Inc. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 85. Koch Industries, Inc. Recent Development
Table 86. Verint Systems Company Details
Table 87. Verint Systems Business Overview
Table 88. Verint Systems Healthcare Customer Relationship Management (CRM) Product
Table 89. Verint Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 90. Verint Systems Recent Development
Table 91. Microsoft Corporation Company Details
Table 92. Microsoft Corporation Business Overview
Table 93. Microsoft Corporation Healthcare Customer Relationship Management (CRM) Product
Table 94. Microsoft Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 95. Microsoft Corporation Recent Development
Table 96. NICE Systems Ltd. Company Details
Table 97. NICE Systems Ltd. Business Overview
Table 98. NICE Systems Ltd. Healthcare Customer Relationship Management (CRM) Product
Table 99. NICE Systems Ltd. Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 100. NICE Systems Ltd. Recent Development
Table 101. Oracle Corporation Company Details
Table 102. Oracle Corporation Business Overview
Table 103. Oracle Corporation Healthcare Customer Relationship Management (CRM) Product
Table 104. Oracle Corporation Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 105. Oracle Corporation Recent Development
Table 106. Salesforce Company Details
Table 107. Salesforce Business Overview
Table 108. Salesforce Healthcare Customer Relationship Management (CRM) Product
Table 109. Salesforce Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 110. Salesforce Recent Development
Table 111. SIEMENS AG Company Details
Table 112. SIEMENS AG Business Overview
Table 113. SIEMENS AG Healthcare Customer Relationship Management (CRM) Product
Table 114. SIEMENS AG Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 115. SIEMENS AG Recent Development
Table 116. SugarCRM Company Details
Table 117. SugarCRM Business Overview
Table 118. SugarCRM Healthcare Customer Relationship Management (CRM) Product
Table 119. SugarCRM Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 120. SugarCRM Recent Development
Table 121. Talisma Company Details
Table 122. Talisma Business Overview
Table 123. Talisma Healthcare Customer Relationship Management (CRM) Product
Table 124. Talisma Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 125. Talisma Recent Development
Table 126. Veeva Systems Company Details
Table 127. Veeva Systems Business Overview
Table 128. Veeva Systems Healthcare Customer Relationship Management (CRM) Product
Table 129. Veeva Systems Revenue in Healthcare Customer Relationship Management (CRM) Business (2020-2025) & (US$ Million)
Table 130. Veeva Systems Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
Table 134. Authors List of This Report
List of Figures
Figure 1. Healthcare Customer Relationship Management (CRM) Picture
Figure 2. Global Healthcare Customer Relationship Management (CRM) Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Healthcare Customer Relationship Management (CRM) Market Share by Type: 2024 VS 2031
Figure 4. Cloud-Based Features
Figure 5. On-Premise Features
Figure 6. Global Healthcare Customer Relationship Management (CRM) Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Healthcare Customer Relationship Management (CRM) Market Share by Application: 2024 VS 2031
Figure 8. Hospital Case Studies
Figure 9. Clinic Case Studies
Figure 10. Nursing Center Case Studies
Figure 11. Others Case Studies
Figure 12. Healthcare Customer Relationship Management (CRM) Report Years Considered
Figure 13. Global Healthcare Customer Relationship Management (CRM) Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 14. Global Healthcare Customer Relationship Management (CRM) Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 15. Global Healthcare Customer Relationship Management (CRM) Market Share by Region: 2024 VS 2031
Figure 16. Global Healthcare Customer Relationship Management (CRM) Market Share by Players in 2024
Figure 17. Global Top Healthcare Customer Relationship Management (CRM) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare Customer Relationship Management (CRM) as of 2024)
Figure 18. The Top 10 and 5 Players Market Share by Healthcare Customer Relationship Management (CRM) Revenue in 2024
Figure 19. North America Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. North America Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 21. United States Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Canada Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 25. Germany Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. France Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. U.K. Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Italy Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Russia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Nordic Countries Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific Healthcare Customer Relationship Management (CRM) Market Share by Region (2020-2031)
Figure 33. China Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Japan Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. South Korea Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Southeast Asia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. India Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Australia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 41. Mexico Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Brazil Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa Healthcare Customer Relationship Management (CRM) Market Share by Country (2020-2031)
Figure 45. Turkey Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Saudi Arabia Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. UAE Healthcare Customer Relationship Management (CRM) Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. SAP SE Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 49. Accenture Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 50. AllScripts Healthcare Solutions Inc. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 51. Amdocs Ltd. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 52. Atos SE Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 53. Cerner Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 54. IBM Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 55. Koch Industries, Inc. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 56. Verint Systems Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 57. Microsoft Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 58. NICE Systems Ltd. Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 59. Oracle Corporation Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 60. Salesforce Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 61. SIEMENS AG Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 62. SugarCRM Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 63. Talisma Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 64. Veeva Systems Revenue Growth Rate in Healthcare Customer Relationship Management (CRM) Business (2020-2025)
Figure 65. Bottom-up and Top-down Approaches for This Report
Figure 66. Data Triangulation
Figure 67. Key Executives Interviewed
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