Service & Software

Global Customer Support Outsourcing Services Market Research Report 2025

This report aims to provide a comprehensive presentation of the global market for Customer Support Outsourcing Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Support Outsourcing Services.
The Customer Support Outsourcing Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Customer Support Outsourcing Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Support Outsourcing Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
1840 & Company
Concentrix
TTEC
Alorica
PartnerHero
Boldr
Foundever
Simply Contact
WOW24-7
Teleperformance
SupportYourApp
Helpware
Sykes
Ascensos
VXI Global Solutions
InfluX
Skycom
Integra
Telus
Arise
Convergys
Arvato
Serco
Atento
TeleTech Holdings
Segment by Type
Email Support
Live Chat Support
Social Media Management
Voice-based Customer Service
Technical Support
E-commerce Support
Others
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Support Outsourcing Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Support Outsourcing Services Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Email Support
1.2.3 Live Chat Support
1.2.4 Social Media Management
1.2.5 Voice-based Customer Service
1.2.6 Technical Support
1.2.7 E-commerce Support
1.2.8 Others
1.3 Market by Application
1.3.1 Global Customer Support Outsourcing Services Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Support Outsourcing Services Market Perspective (2020-2031)
2.2 Global Customer Support Outsourcing Services Growth Trends by Region
2.2.1 Global Customer Support Outsourcing Services Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Customer Support Outsourcing Services Historic Market Size by Region (2020-2025)
2.2.3 Customer Support Outsourcing Services Forecasted Market Size by Region (2026-2031)
2.3 Customer Support Outsourcing Services Market Dynamics
2.3.1 Customer Support Outsourcing Services Industry Trends
2.3.2 Customer Support Outsourcing Services Market Drivers
2.3.3 Customer Support Outsourcing Services Market Challenges
2.3.4 Customer Support Outsourcing Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Support Outsourcing Services Players by Revenue
3.1.1 Global Top Customer Support Outsourcing Services Players by Revenue (2020-2025)
3.1.2 Global Customer Support Outsourcing Services Revenue Market Share by Players (2020-2025)
3.2 Global Customer Support Outsourcing Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Customer Support Outsourcing Services Revenue
3.4 Global Customer Support Outsourcing Services Market Concentration Ratio
3.4.1 Global Customer Support Outsourcing Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Support Outsourcing Services Revenue in 2024
3.5 Global Key Players of Customer Support Outsourcing Services Head office and Area Served
3.6 Global Key Players of Customer Support Outsourcing Services, Product and Application
3.7 Global Key Players of Customer Support Outsourcing Services, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Support Outsourcing Services Breakdown Data by Type
4.1 Global Customer Support Outsourcing Services Historic Market Size by Type (2020-2025)
4.2 Global Customer Support Outsourcing Services Forecasted Market Size by Type (2026-2031)
5 Customer Support Outsourcing Services Breakdown Data by Application
5.1 Global Customer Support Outsourcing Services Historic Market Size by Application (2020-2025)
5.2 Global Customer Support Outsourcing Services Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Customer Support Outsourcing Services Market Size (2020-2031)
6.2 North America Customer Support Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Customer Support Outsourcing Services Market Size by Country (2020-2025)
6.4 North America Customer Support Outsourcing Services Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Support Outsourcing Services Market Size (2020-2031)
7.2 Europe Customer Support Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Customer Support Outsourcing Services Market Size by Country (2020-2025)
7.4 Europe Customer Support Outsourcing Services Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Support Outsourcing Services Market Size (2020-2031)
8.2 Asia-Pacific Customer Support Outsourcing Services Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2020-2025)
8.4 Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Support Outsourcing Services Market Size (2020-2031)
9.2 Latin America Customer Support Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Customer Support Outsourcing Services Market Size by Country (2020-2025)
9.4 Latin America Customer Support Outsourcing Services Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Support Outsourcing Services Market Size (2020-2031)
10.2 Middle East & Africa Customer Support Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2020-2025)
10.4 Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 1840 & Company
11.1.1 1840 & Company Company Details
11.1.2 1840 & Company Business Overview
11.1.3 1840 & Company Customer Support Outsourcing Services Introduction
11.1.4 1840 & Company Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.1.5 1840 & Company Recent Development
11.2 Concentrix
11.2.1 Concentrix Company Details
11.2.2 Concentrix Business Overview
11.2.3 Concentrix Customer Support Outsourcing Services Introduction
11.2.4 Concentrix Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.2.5 Concentrix Recent Development
11.3 TTEC
11.3.1 TTEC Company Details
11.3.2 TTEC Business Overview
11.3.3 TTEC Customer Support Outsourcing Services Introduction
11.3.4 TTEC Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.3.5 TTEC Recent Development
11.4 Alorica
11.4.1 Alorica Company Details
11.4.2 Alorica Business Overview
11.4.3 Alorica Customer Support Outsourcing Services Introduction
11.4.4 Alorica Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.4.5 Alorica Recent Development
11.5 PartnerHero
11.5.1 PartnerHero Company Details
11.5.2 PartnerHero Business Overview
11.5.3 PartnerHero Customer Support Outsourcing Services Introduction
11.5.4 PartnerHero Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.5.5 PartnerHero Recent Development
11.6 Boldr
11.6.1 Boldr Company Details
11.6.2 Boldr Business Overview
11.6.3 Boldr Customer Support Outsourcing Services Introduction
11.6.4 Boldr Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.6.5 Boldr Recent Development
11.7 Foundever
11.7.1 Foundever Company Details
11.7.2 Foundever Business Overview
11.7.3 Foundever Customer Support Outsourcing Services Introduction
11.7.4 Foundever Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.7.5 Foundever Recent Development
11.8 Simply Contact
11.8.1 Simply Contact Company Details
11.8.2 Simply Contact Business Overview
11.8.3 Simply Contact Customer Support Outsourcing Services Introduction
11.8.4 Simply Contact Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.8.5 Simply Contact Recent Development
11.9 WOW24-7
11.9.1 WOW24-7 Company Details
11.9.2 WOW24-7 Business Overview
11.9.3 WOW24-7 Customer Support Outsourcing Services Introduction
11.9.4 WOW24-7 Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.9.5 WOW24-7 Recent Development
11.10 Teleperformance
11.10.1 Teleperformance Company Details
11.10.2 Teleperformance Business Overview
11.10.3 Teleperformance Customer Support Outsourcing Services Introduction
11.10.4 Teleperformance Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.10.5 Teleperformance Recent Development
11.11 SupportYourApp
11.11.1 SupportYourApp Company Details
11.11.2 SupportYourApp Business Overview
11.11.3 SupportYourApp Customer Support Outsourcing Services Introduction
11.11.4 SupportYourApp Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.11.5 SupportYourApp Recent Development
11.12 Helpware
11.12.1 Helpware Company Details
11.12.2 Helpware Business Overview
11.12.3 Helpware Customer Support Outsourcing Services Introduction
11.12.4 Helpware Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.12.5 Helpware Recent Development
11.13 Sykes
11.13.1 Sykes Company Details
11.13.2 Sykes Business Overview
11.13.3 Sykes Customer Support Outsourcing Services Introduction
11.13.4 Sykes Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.13.5 Sykes Recent Development
11.14 Ascensos
11.14.1 Ascensos Company Details
11.14.2 Ascensos Business Overview
11.14.3 Ascensos Customer Support Outsourcing Services Introduction
11.14.4 Ascensos Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.14.5 Ascensos Recent Development
11.15 VXI Global Solutions
11.15.1 VXI Global Solutions Company Details
11.15.2 VXI Global Solutions Business Overview
11.15.3 VXI Global Solutions Customer Support Outsourcing Services Introduction
11.15.4 VXI Global Solutions Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.15.5 VXI Global Solutions Recent Development
11.16 InfluX
11.16.1 InfluX Company Details
11.16.2 InfluX Business Overview
11.16.3 InfluX Customer Support Outsourcing Services Introduction
11.16.4 InfluX Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.16.5 InfluX Recent Development
11.17 Skycom
11.17.1 Skycom Company Details
11.17.2 Skycom Business Overview
11.17.3 Skycom Customer Support Outsourcing Services Introduction
11.17.4 Skycom Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.17.5 Skycom Recent Development
11.18 Integra
11.18.1 Integra Company Details
11.18.2 Integra Business Overview
11.18.3 Integra Customer Support Outsourcing Services Introduction
11.18.4 Integra Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.18.5 Integra Recent Development
11.19 Telus
11.19.1 Telus Company Details
11.19.2 Telus Business Overview
11.19.3 Telus Customer Support Outsourcing Services Introduction
11.19.4 Telus Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.19.5 Telus Recent Development
11.20 Arise
11.20.1 Arise Company Details
11.20.2 Arise Business Overview
11.20.3 Arise Customer Support Outsourcing Services Introduction
11.20.4 Arise Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.20.5 Arise Recent Development
11.21 Convergys
11.21.1 Convergys Company Details
11.21.2 Convergys Business Overview
11.21.3 Convergys Customer Support Outsourcing Services Introduction
11.21.4 Convergys Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.21.5 Convergys Recent Development
11.22 Arvato
11.22.1 Arvato Company Details
11.22.2 Arvato Business Overview
11.22.3 Arvato Customer Support Outsourcing Services Introduction
11.22.4 Arvato Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.22.5 Arvato Recent Development
11.23 Serco
11.23.1 Serco Company Details
11.23.2 Serco Business Overview
11.23.3 Serco Customer Support Outsourcing Services Introduction
11.23.4 Serco Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.23.5 Serco Recent Development
11.24 Atento
11.24.1 Atento Company Details
11.24.2 Atento Business Overview
11.24.3 Atento Customer Support Outsourcing Services Introduction
11.24.4 Atento Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.24.5 Atento Recent Development
11.25 TeleTech Holdings
11.25.1 TeleTech Holdings Company Details
11.25.2 TeleTech Holdings Business Overview
11.25.3 TeleTech Holdings Customer Support Outsourcing Services Introduction
11.25.4 TeleTech Holdings Revenue in Customer Support Outsourcing Services Business (2020-2025)
11.25.5 TeleTech Holdings Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Customer Support Outsourcing Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Email Support
Table 3. Key Players of Live Chat Support
Table 4. Key Players of Social Media Management
Table 5. Key Players of Voice-based Customer Service
Table 6. Key Players of Technical Support
Table 7. Key Players of E-commerce Support
Table 8. Key Players of Others
Table 9. Global Customer Support Outsourcing Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 10. Global Customer Support Outsourcing Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 11. Global Customer Support Outsourcing Services Market Size by Region (2020-2025) & (US$ Million)
Table 12. Global Customer Support Outsourcing Services Market Share by Region (2020-2025)
Table 13. Global Customer Support Outsourcing Services Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 14. Global Customer Support Outsourcing Services Market Share by Region (2026-2031)
Table 15. Customer Support Outsourcing Services Market Trends
Table 16. Customer Support Outsourcing Services Market Drivers
Table 17. Customer Support Outsourcing Services Market Challenges
Table 18. Customer Support Outsourcing Services Market Restraints
Table 19. Global Customer Support Outsourcing Services Revenue by Players (2020-2025) & (US$ Million)
Table 20. Global Customer Support Outsourcing Services Market Share by Players (2020-2025)
Table 21. Global Top Customer Support Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Outsourcing Services as of 2024)
Table 22. Ranking of Global Top Customer Support Outsourcing Services Companies by Revenue (US$ Million) in 2024
Table 23. Global 5 Largest Players Market Share by Customer Support Outsourcing Services Revenue (CR5 and HHI) & (2020-2025)
Table 24. Global Key Players of Customer Support Outsourcing Services, Headquarters and Area Served
Table 25. Global Key Players of Customer Support Outsourcing Services, Product and Application
Table 26. Global Key Players of Customer Support Outsourcing Services, Date of Enter into This Industry
Table 27. Mergers & Acquisitions, Expansion Plans
Table 28. Global Customer Support Outsourcing Services Market Size by Type (2020-2025) & (US$ Million)
Table 29. Global Customer Support Outsourcing Services Revenue Market Share by Type (2020-2025)
Table 30. Global Customer Support Outsourcing Services Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 31. Global Customer Support Outsourcing Services Revenue Market Share by Type (2026-2031)
Table 32. Global Customer Support Outsourcing Services Market Size by Application (2020-2025) & (US$ Million)
Table 33. Global Customer Support Outsourcing Services Revenue Market Share by Application (2020-2025)
Table 34. Global Customer Support Outsourcing Services Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 35. Global Customer Support Outsourcing Services Revenue Market Share by Application (2026-2031)
Table 36. North America Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 37. North America Customer Support Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)
Table 38. North America Customer Support Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)
Table 39. Europe Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 40. Europe Customer Support Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)
Table 41. Europe Customer Support Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)
Table 42. Asia-Pacific Customer Support Outsourcing Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 43. Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2020-2025) & (US$ Million)
Table 44. Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2026-2031) & (US$ Million)
Table 45. Latin America Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 46. Latin America Customer Support Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)
Table 47. Latin America Customer Support Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)
Table 48. Middle East & Africa Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 49. Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)
Table 50. Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)
Table 51. 1840 & Company Company Details
Table 52. 1840 & Company Business Overview
Table 53. 1840 & Company Customer Support Outsourcing Services Product
Table 54. 1840 & Company Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 55. 1840 & Company Recent Development
Table 56. Concentrix Company Details
Table 57. Concentrix Business Overview
Table 58. Concentrix Customer Support Outsourcing Services Product
Table 59. Concentrix Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 60. Concentrix Recent Development
Table 61. TTEC Company Details
Table 62. TTEC Business Overview
Table 63. TTEC Customer Support Outsourcing Services Product
Table 64. TTEC Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 65. TTEC Recent Development
Table 66. Alorica Company Details
Table 67. Alorica Business Overview
Table 68. Alorica Customer Support Outsourcing Services Product
Table 69. Alorica Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 70. Alorica Recent Development
Table 71. PartnerHero Company Details
Table 72. PartnerHero Business Overview
Table 73. PartnerHero Customer Support Outsourcing Services Product
Table 74. PartnerHero Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 75. PartnerHero Recent Development
Table 76. Boldr Company Details
Table 77. Boldr Business Overview
Table 78. Boldr Customer Support Outsourcing Services Product
Table 79. Boldr Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 80. Boldr Recent Development
Table 81. Foundever Company Details
Table 82. Foundever Business Overview
Table 83. Foundever Customer Support Outsourcing Services Product
Table 84. Foundever Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 85. Foundever Recent Development
Table 86. Simply Contact Company Details
Table 87. Simply Contact Business Overview
Table 88. Simply Contact Customer Support Outsourcing Services Product
Table 89. Simply Contact Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 90. Simply Contact Recent Development
Table 91. WOW24-7 Company Details
Table 92. WOW24-7 Business Overview
Table 93. WOW24-7 Customer Support Outsourcing Services Product
Table 94. WOW24-7 Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 95. WOW24-7 Recent Development
Table 96. Teleperformance Company Details
Table 97. Teleperformance Business Overview
Table 98. Teleperformance Customer Support Outsourcing Services Product
Table 99. Teleperformance Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 100. Teleperformance Recent Development
Table 101. SupportYourApp Company Details
Table 102. SupportYourApp Business Overview
Table 103. SupportYourApp Customer Support Outsourcing Services Product
Table 104. SupportYourApp Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 105. SupportYourApp Recent Development
Table 106. Helpware Company Details
Table 107. Helpware Business Overview
Table 108. Helpware Customer Support Outsourcing Services Product
Table 109. Helpware Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 110. Helpware Recent Development
Table 111. Sykes Company Details
Table 112. Sykes Business Overview
Table 113. Sykes Customer Support Outsourcing Services Product
Table 114. Sykes Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 115. Sykes Recent Development
Table 116. Ascensos Company Details
Table 117. Ascensos Business Overview
Table 118. Ascensos Customer Support Outsourcing Services Product
Table 119. Ascensos Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 120. Ascensos Recent Development
Table 121. VXI Global Solutions Company Details
Table 122. VXI Global Solutions Business Overview
Table 123. VXI Global Solutions Customer Support Outsourcing Services Product
Table 124. VXI Global Solutions Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 125. VXI Global Solutions Recent Development
Table 126. InfluX Company Details
Table 127. InfluX Business Overview
Table 128. InfluX Customer Support Outsourcing Services Product
Table 129. InfluX Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 130. InfluX Recent Development
Table 131. Skycom Company Details
Table 132. Skycom Business Overview
Table 133. Skycom Customer Support Outsourcing Services Product
Table 134. Skycom Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 135. Skycom Recent Development
Table 136. Integra Company Details
Table 137. Integra Business Overview
Table 138. Integra Customer Support Outsourcing Services Product
Table 139. Integra Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 140. Integra Recent Development
Table 141. Telus Company Details
Table 142. Telus Business Overview
Table 143. Telus Customer Support Outsourcing Services Product
Table 144. Telus Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 145. Telus Recent Development
Table 146. Arise Company Details
Table 147. Arise Business Overview
Table 148. Arise Customer Support Outsourcing Services Product
Table 149. Arise Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 150. Arise Recent Development
Table 151. Convergys Company Details
Table 152. Convergys Business Overview
Table 153. Convergys Customer Support Outsourcing Services Product
Table 154. Convergys Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 155. Convergys Recent Development
Table 156. Arvato Company Details
Table 157. Arvato Business Overview
Table 158. Arvato Customer Support Outsourcing Services Product
Table 159. Arvato Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 160. Arvato Recent Development
Table 161. Serco Company Details
Table 162. Serco Business Overview
Table 163. Serco Customer Support Outsourcing Services Product
Table 164. Serco Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 165. Serco Recent Development
Table 166. Atento Company Details
Table 167. Atento Business Overview
Table 168. Atento Customer Support Outsourcing Services Product
Table 169. Atento Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 170. Atento Recent Development
Table 171. TeleTech Holdings Company Details
Table 172. TeleTech Holdings Business Overview
Table 173. TeleTech Holdings Customer Support Outsourcing Services Product
Table 174. TeleTech Holdings Revenue in Customer Support Outsourcing Services Business (2020-2025) & (US$ Million)
Table 175. TeleTech Holdings Recent Development
Table 176. Research Programs/Design for This Report
Table 177. Key Data Information from Secondary Sources
Table 178. Key Data Information from Primary Sources
Table 179. Authors List of This Report


List of Figures
Figure 1. Customer Support Outsourcing Services Picture
Figure 2. Global Customer Support Outsourcing Services Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Customer Support Outsourcing Services Market Share by Type: 2024 VS 2031
Figure 4. Email Support Features
Figure 5. Live Chat Support Features
Figure 6. Social Media Management Features
Figure 7. Voice-based Customer Service Features
Figure 8. Technical Support Features
Figure 9. E-commerce Support Features
Figure 10. Others Features
Figure 11. Global Customer Support Outsourcing Services Market Size by Application (2020-2031) & (US$ Million)
Figure 12. Global Customer Support Outsourcing Services Market Share by Application: 2024 VS 2031
Figure 13. Large Enterprises Case Studies
Figure 14. SMEs Case Studies
Figure 15. Customer Support Outsourcing Services Report Years Considered
Figure 16. Global Customer Support Outsourcing Services Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 17. Global Customer Support Outsourcing Services Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 18. Global Customer Support Outsourcing Services Market Share by Region: 2024 VS 2031
Figure 19. Global Customer Support Outsourcing Services Market Share by Players in 2024
Figure 20. Global Top Customer Support Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Outsourcing Services as of 2024)
Figure 21. The Top 10 and 5 Players Market Share by Customer Support Outsourcing Services Revenue in 2024
Figure 22. North America Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. North America Customer Support Outsourcing Services Market Share by Country (2020-2031)
Figure 24. United States Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Canada Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Europe Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Europe Customer Support Outsourcing Services Market Share by Country (2020-2031)
Figure 28. Germany Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. France Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. U.K. Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Italy Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Russia Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Nordic Countries Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Asia-Pacific Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Asia-Pacific Customer Support Outsourcing Services Market Share by Region (2020-2031)
Figure 36. China Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Japan Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. South Korea Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Southeast Asia Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. India Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Australia Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Latin America Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Latin America Customer Support Outsourcing Services Market Share by Country (2020-2031)
Figure 44. Mexico Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Brazil Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Middle East & Africa Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Middle East & Africa Customer Support Outsourcing Services Market Share by Country (2020-2031)
Figure 48. Turkey Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Saudi Arabia Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 50. UAE Customer Support Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 51. 1840 & Company Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 52. Concentrix Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 53. TTEC Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 54. Alorica Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 55. PartnerHero Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 56. Boldr Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 57. Foundever Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 58. Simply Contact Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 59. WOW24-7 Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 60. Teleperformance Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 61. SupportYourApp Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 62. Helpware Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 63. Sykes Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 64. Ascensos Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 65. VXI Global Solutions Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 66. InfluX Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 67. Skycom Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 68. Integra Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 69. Telus Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 70. Arise Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 71. Convergys Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 72. Arvato Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 73. Serco Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 74. Atento Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 75. TeleTech Holdings Revenue Growth Rate in Customer Support Outsourcing Services Business (2020-2025)
Figure 76. Bottom-up and Top-down Approaches for This Report
Figure 77. Data Triangulation
Figure 78. Key Executives Interviewed
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