Internet & Communication

Global Corporate Telephony Market Research Report 2025

This report aims to provide a comprehensive presentation of the global market for Corporate Telephony, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Corporate Telephony.
The Corporate Telephony market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Corporate Telephony market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Corporate Telephony companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Cisco
Mitel
Siemens
NEC
Unify
Huawei
Toshiba
Interactive Intelligence
Avaya
Segment by Type
IP-PBX
Key Telephone System
Wireless Private Branch Exchange
Segment by Application
IT
BFSI
Retail
Manufacturing
Other
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Corporate Telephony company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Corporate Telephony Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 IP-PBX
1.2.3 Key Telephone System
1.2.4 Wireless Private Branch Exchange
1.3 Market by Application
1.3.1 Global Corporate Telephony Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 IT
1.3.3 BFSI
1.3.4 Retail
1.3.5 Manufacturing
1.3.6 Other
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Corporate Telephony Market Perspective (2020-2031)
2.2 Global Corporate Telephony Growth Trends by Region
2.2.1 Global Corporate Telephony Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Corporate Telephony Historic Market Size by Region (2020-2025)
2.2.3 Corporate Telephony Forecasted Market Size by Region (2026-2031)
2.3 Corporate Telephony Market Dynamics
2.3.1 Corporate Telephony Industry Trends
2.3.2 Corporate Telephony Market Drivers
2.3.3 Corporate Telephony Market Challenges
2.3.4 Corporate Telephony Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Corporate Telephony Players by Revenue
3.1.1 Global Top Corporate Telephony Players by Revenue (2020-2025)
3.1.2 Global Corporate Telephony Revenue Market Share by Players (2020-2025)
3.2 Global Corporate Telephony Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Corporate Telephony Revenue
3.4 Global Corporate Telephony Market Concentration Ratio
3.4.1 Global Corporate Telephony Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Corporate Telephony Revenue in 2024
3.5 Global Key Players of Corporate Telephony Head office and Area Served
3.6 Global Key Players of Corporate Telephony, Product and Application
3.7 Global Key Players of Corporate Telephony, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Corporate Telephony Breakdown Data by Type
4.1 Global Corporate Telephony Historic Market Size by Type (2020-2025)
4.2 Global Corporate Telephony Forecasted Market Size by Type (2026-2031)
5 Corporate Telephony Breakdown Data by Application
5.1 Global Corporate Telephony Historic Market Size by Application (2020-2025)
5.2 Global Corporate Telephony Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Corporate Telephony Market Size (2020-2031)
6.2 North America Corporate Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Corporate Telephony Market Size by Country (2020-2025)
6.4 North America Corporate Telephony Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Corporate Telephony Market Size (2020-2031)
7.2 Europe Corporate Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Corporate Telephony Market Size by Country (2020-2025)
7.4 Europe Corporate Telephony Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Corporate Telephony Market Size (2020-2031)
8.2 Asia-Pacific Corporate Telephony Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Corporate Telephony Market Size by Region (2020-2025)
8.4 Asia-Pacific Corporate Telephony Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Corporate Telephony Market Size (2020-2031)
9.2 Latin America Corporate Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Corporate Telephony Market Size by Country (2020-2025)
9.4 Latin America Corporate Telephony Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Corporate Telephony Market Size (2020-2031)
10.2 Middle East & Africa Corporate Telephony Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Corporate Telephony Market Size by Country (2020-2025)
10.4 Middle East & Africa Corporate Telephony Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Details
11.1.2 IBM Business Overview
11.1.3 IBM Corporate Telephony Introduction
11.1.4 IBM Revenue in Corporate Telephony Business (2020-2025)
11.1.5 IBM Recent Development
11.2 Cisco
11.2.1 Cisco Company Details
11.2.2 Cisco Business Overview
11.2.3 Cisco Corporate Telephony Introduction
11.2.4 Cisco Revenue in Corporate Telephony Business (2020-2025)
11.2.5 Cisco Recent Development
11.3 Mitel
11.3.1 Mitel Company Details
11.3.2 Mitel Business Overview
11.3.3 Mitel Corporate Telephony Introduction
11.3.4 Mitel Revenue in Corporate Telephony Business (2020-2025)
11.3.5 Mitel Recent Development
11.4 Siemens
11.4.1 Siemens Company Details
11.4.2 Siemens Business Overview
11.4.3 Siemens Corporate Telephony Introduction
11.4.4 Siemens Revenue in Corporate Telephony Business (2020-2025)
11.4.5 Siemens Recent Development
11.5 NEC
11.5.1 NEC Company Details
11.5.2 NEC Business Overview
11.5.3 NEC Corporate Telephony Introduction
11.5.4 NEC Revenue in Corporate Telephony Business (2020-2025)
11.5.5 NEC Recent Development
11.6 Unify
11.6.1 Unify Company Details
11.6.2 Unify Business Overview
11.6.3 Unify Corporate Telephony Introduction
11.6.4 Unify Revenue in Corporate Telephony Business (2020-2025)
11.6.5 Unify Recent Development
11.7 Huawei
11.7.1 Huawei Company Details
11.7.2 Huawei Business Overview
11.7.3 Huawei Corporate Telephony Introduction
11.7.4 Huawei Revenue in Corporate Telephony Business (2020-2025)
11.7.5 Huawei Recent Development
11.8 Toshiba
11.8.1 Toshiba Company Details
11.8.2 Toshiba Business Overview
11.8.3 Toshiba Corporate Telephony Introduction
11.8.4 Toshiba Revenue in Corporate Telephony Business (2020-2025)
11.8.5 Toshiba Recent Development
11.9 Interactive Intelligence
11.9.1 Interactive Intelligence Company Details
11.9.2 Interactive Intelligence Business Overview
11.9.3 Interactive Intelligence Corporate Telephony Introduction
11.9.4 Interactive Intelligence Revenue in Corporate Telephony Business (2020-2025)
11.9.5 Interactive Intelligence Recent Development
11.10 Avaya
11.10.1 Avaya Company Details
11.10.2 Avaya Business Overview
11.10.3 Avaya Corporate Telephony Introduction
11.10.4 Avaya Revenue in Corporate Telephony Business (2020-2025)
11.10.5 Avaya Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Corporate Telephony Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of IP-PBX
Table 3. Key Players of Key Telephone System
Table 4. Key Players of Wireless Private Branch Exchange
Table 5. Global Corporate Telephony Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Corporate Telephony Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 7. Global Corporate Telephony Market Size by Region (2020-2025) & (US$ Million)
Table 8. Global Corporate Telephony Market Share by Region (2020-2025)
Table 9. Global Corporate Telephony Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 10. Global Corporate Telephony Market Share by Region (2026-2031)
Table 11. Corporate Telephony Market Trends
Table 12. Corporate Telephony Market Drivers
Table 13. Corporate Telephony Market Challenges
Table 14. Corporate Telephony Market Restraints
Table 15. Global Corporate Telephony Revenue by Players (2020-2025) & (US$ Million)
Table 16. Global Corporate Telephony Market Share by Players (2020-2025)
Table 17. Global Top Corporate Telephony Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Corporate Telephony as of 2024)
Table 18. Ranking of Global Top Corporate Telephony Companies by Revenue (US$ Million) in 2024
Table 19. Global 5 Largest Players Market Share by Corporate Telephony Revenue (CR5 and HHI) & (2020-2025)
Table 20. Global Key Players of Corporate Telephony, Headquarters and Area Served
Table 21. Global Key Players of Corporate Telephony, Product and Application
Table 22. Global Key Players of Corporate Telephony, Date of Enter into This Industry
Table 23. Mergers & Acquisitions, Expansion Plans
Table 24. Global Corporate Telephony Market Size by Type (2020-2025) & (US$ Million)
Table 25. Global Corporate Telephony Revenue Market Share by Type (2020-2025)
Table 26. Global Corporate Telephony Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 27. Global Corporate Telephony Revenue Market Share by Type (2026-2031)
Table 28. Global Corporate Telephony Market Size by Application (2020-2025) & (US$ Million)
Table 29. Global Corporate Telephony Revenue Market Share by Application (2020-2025)
Table 30. Global Corporate Telephony Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 31. Global Corporate Telephony Revenue Market Share by Application (2026-2031)
Table 32. North America Corporate Telephony Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 33. North America Corporate Telephony Market Size by Country (2020-2025) & (US$ Million)
Table 34. North America Corporate Telephony Market Size by Country (2026-2031) & (US$ Million)
Table 35. Europe Corporate Telephony Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 36. Europe Corporate Telephony Market Size by Country (2020-2025) & (US$ Million)
Table 37. Europe Corporate Telephony Market Size by Country (2026-2031) & (US$ Million)
Table 38. Asia-Pacific Corporate Telephony Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 39. Asia-Pacific Corporate Telephony Market Size by Region (2020-2025) & (US$ Million)
Table 40. Asia-Pacific Corporate Telephony Market Size by Region (2026-2031) & (US$ Million)
Table 41. Latin America Corporate Telephony Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 42. Latin America Corporate Telephony Market Size by Country (2020-2025) & (US$ Million)
Table 43. Latin America Corporate Telephony Market Size by Country (2026-2031) & (US$ Million)
Table 44. Middle East & Africa Corporate Telephony Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 45. Middle East & Africa Corporate Telephony Market Size by Country (2020-2025) & (US$ Million)
Table 46. Middle East & Africa Corporate Telephony Market Size by Country (2026-2031) & (US$ Million)
Table 47. IBM Company Details
Table 48. IBM Business Overview
Table 49. IBM Corporate Telephony Product
Table 50. IBM Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 51. IBM Recent Development
Table 52. Cisco Company Details
Table 53. Cisco Business Overview
Table 54. Cisco Corporate Telephony Product
Table 55. Cisco Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 56. Cisco Recent Development
Table 57. Mitel Company Details
Table 58. Mitel Business Overview
Table 59. Mitel Corporate Telephony Product
Table 60. Mitel Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 61. Mitel Recent Development
Table 62. Siemens Company Details
Table 63. Siemens Business Overview
Table 64. Siemens Corporate Telephony Product
Table 65. Siemens Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 66. Siemens Recent Development
Table 67. NEC Company Details
Table 68. NEC Business Overview
Table 69. NEC Corporate Telephony Product
Table 70. NEC Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 71. NEC Recent Development
Table 72. Unify Company Details
Table 73. Unify Business Overview
Table 74. Unify Corporate Telephony Product
Table 75. Unify Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 76. Unify Recent Development
Table 77. Huawei Company Details
Table 78. Huawei Business Overview
Table 79. Huawei Corporate Telephony Product
Table 80. Huawei Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 81. Huawei Recent Development
Table 82. Toshiba Company Details
Table 83. Toshiba Business Overview
Table 84. Toshiba Corporate Telephony Product
Table 85. Toshiba Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 86. Toshiba Recent Development
Table 87. Interactive Intelligence Company Details
Table 88. Interactive Intelligence Business Overview
Table 89. Interactive Intelligence Corporate Telephony Product
Table 90. Interactive Intelligence Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 91. Interactive Intelligence Recent Development
Table 92. Avaya Company Details
Table 93. Avaya Business Overview
Table 94. Avaya Corporate Telephony Product
Table 95. Avaya Revenue in Corporate Telephony Business (2020-2025) & (US$ Million)
Table 96. Avaya Recent Development
Table 97. Research Programs/Design for This Report
Table 98. Key Data Information from Secondary Sources
Table 99. Key Data Information from Primary Sources
Table 100. Authors List of This Report


List of Figures
Figure 1. Corporate Telephony Picture
Figure 2. Global Corporate Telephony Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Corporate Telephony Market Share by Type: 2024 VS 2031
Figure 4. IP-PBX Features
Figure 5. Key Telephone System Features
Figure 6. Wireless Private Branch Exchange Features
Figure 7. Global Corporate Telephony Market Size by Application (2020-2031) & (US$ Million)
Figure 8. Global Corporate Telephony Market Share by Application: 2024 VS 2031
Figure 9. IT Case Studies
Figure 10. BFSI Case Studies
Figure 11. Retail Case Studies
Figure 12. Manufacturing Case Studies
Figure 13. Other Case Studies
Figure 14. Corporate Telephony Report Years Considered
Figure 15. Global Corporate Telephony Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 16. Global Corporate Telephony Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 17. Global Corporate Telephony Market Share by Region: 2024 VS 2031
Figure 18. Global Corporate Telephony Market Share by Players in 2024
Figure 19. Global Top Corporate Telephony Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Corporate Telephony as of 2024)
Figure 20. The Top 10 and 5 Players Market Share by Corporate Telephony Revenue in 2024
Figure 21. North America Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. North America Corporate Telephony Market Share by Country (2020-2031)
Figure 23. United States Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Canada Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Europe Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Europe Corporate Telephony Market Share by Country (2020-2031)
Figure 27. Germany Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. France Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. U.K. Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Italy Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Russia Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Nordic Countries Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Asia-Pacific Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Asia-Pacific Corporate Telephony Market Share by Region (2020-2031)
Figure 35. China Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Japan Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. South Korea Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Southeast Asia Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. India Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Australia Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Latin America Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Latin America Corporate Telephony Market Share by Country (2020-2031)
Figure 43. Mexico Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Brazil Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Middle East & Africa Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Middle East & Africa Corporate Telephony Market Share by Country (2020-2031)
Figure 47. Turkey Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. Saudi Arabia Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. UAE Corporate Telephony Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 50. IBM Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 51. Cisco Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 52. Mitel Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 53. Siemens Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 54. NEC Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 55. Unify Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 56. Huawei Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 57. Toshiba Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 58. Interactive Intelligence Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 59. Avaya Revenue Growth Rate in Corporate Telephony Business (2020-2025)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed
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